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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,931)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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My overall experience with you was great

Reply from David Rangel

May 5th, 2025 01:19 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Bob Harmon was very pleasant to work with and would even provide help on some weekends also Jordyn Flores (loan processor) would be responsive even as late as 10:30P.M. which was extremely helpful when collecting necessary documents. NAF also...

Gene was extremely helpful getting our home bought in texas. We are moving out of state and the whole process was done remotely

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate the positive feedback and look forward to servicing your future lending needs, Jason. Please feel free to contact us, should you need any further assistance. Respectfully, Customer Service Management

It was a pleasure working with Alley Marendino during the loan consolidation process. She was very polite and attentive. I would recommend her services to my family and friends. Belinda Allen

Reply from New American Funding - Ally Marendi...

April 24th, 2025 08:53 PM

Thank you again very much for allowing me to work with you and Jerome on your home loan. So glad we were able to help accomplish your needs. Till next time :)

Scott had kept in touch since our first closing and helped make refinancing seamless

Reply from Scott Monroe

May 4th, 2025 05:48 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

more contact with their clients

Reply from Aizen Malki

May 4th, 2025 05:28 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

More clarification on rates and credits would have been nice. But overall I am happy.

Reply from New American Funding - Michael Lesi...

April 24th, 2025 04:14 PM

Thank you for your feedback, Derek. I'm glad to hear that overall you are happy with the experience. I understand the importance of clear communication regarding rates and credits and will take your feedback into consideration to improve our...

Love NAF Always helped me out when needed. This is my second transaction with

Reply from Mark Ray

May 4th, 2025 02:10 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Jeanette was able to help a couple who had received a disappointing "no" on a loan through US Bank. They were feeling crushed by the news. However, Jeanette guided them in the right direction, and I'm pleased to share that we successfully closed...

Reply from New American Funding - Jeanette Rui...

April 24th, 2025 01:31 PM

Great working with you! Thank you!

Addy was very present whenever we had questions or needed assistance she was there to help us make decisions about our refinance from beginning until the end. She was excellent. We had very little contact with the loan processor Charissa Pua....

Reply from Addy Dosunmu

May 4th, 2025 12:47 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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