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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
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7%
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Reviews from Web
  • J
    Joanne M
    Tracy, CA
    Posted on October 15th, 2025 02:26 PM
    Because communication is the number 1 aspect to a smooth transaction, Reid understood the importance of being available. I would recommend him and expertise to getting it done whether it's a refinance or purchase. He's your go to loan officer....
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    Reply from New American Funding - Reid Sinclai...
    October 15th, 2025 03:30 PM
    Hello Joanne, thank you for leaving me a review and I'm looking forward to working with you again in the future!
  • S
    Shomari S
    Port Saint Lucie, FL
    Posted on October 15th, 2025 02:05 PM
    Very Helpful and Resilient
    Reply from New American Funding - Kyle Jones
    October 15th, 2025 02:27 PM
    I appreciate your succinct feedback, Shomari. I'm glad to hear that you found my assistance helpful and resilient. If you need any further support or have more questions, don’t hesitate to get in touch.
  • B
    Barbara D
    Bakersfield, CA
    Posted on October 15th, 2025 01:55 AM
    Some documents should have been reviewed in a timely manner and not requested again.
    Reply from New American Funding - Mark Esterho...
    October 15th, 2025 03:56 PM
    I appreciate you bringing this to my attention, Barbara. I'm sorry for any trouble caused by the document requests. I'll look into what happened to prevent similar issues in the future. If you have any more questions or need further assistance,...
    read more
  • N
    Ninette T
    Posted on October 15th, 2025 12:00 AM
    Excellent service and great experience! The team at New American Funding made the home-buying process smooth and stress-free. They were professional, responsive, and truly cared about helping me every step of the way. Highly recommend!
    Reply from Owner
    February 11th, 2026 12:00 AM
    Hello Ninette, thank you for your time to provide a review for New American Funding. We are happy to know your home buying experience exceeded your expectations. We appreciated you choosing us as your lender of choice and for the recommendation....
    read more
  • S
    Sue D
    Posted on October 15th, 2025 12:00 AM
    Dreylan with NAF is awesome! He is very knowledgeable, personable and does exactly what he says he’s going to do. He had us closed in less than 30 days days from start to finish on our refinance. He’s very responsive and does exactly what was...
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    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding, Sue. We appreciate your recognition of the service Dreylan provided. Should you require any further assistance, please let us know. Respectfully, Customer Service...
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  • F
    Farzin F
    Posted on October 15th, 2025 12:00 AM
    great experience; very involved and did everything to get the loan application completed, ahead of time and we moved up our closing.
    Reply from Owner
    January 11th, 2026 12:00 AM
    Thank you so much for sharing your experience with us. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management
  • J
    Jason
    Posted on October 15th, 2025 12:00 AM
    Tony and his staff were outstanding throughout the loan process. They were present, attentive, and incredibly knowledgeable, making the entire experience smooth and reassuring. I have nothing but positive things to say about my experience.Edit:...
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    Reply from Owner
    October 11th, 2025 12:00 AM
    Thank you for taking the time to provide us with your feedback regarding the service you received from Tony and your loan team, Jason. We appreciated the opportunity to assist with your home financing needs. Respectfully, Customer Service Management...
    read more
  • L
    Lanette R
    Posted on October 15th, 2025 12:00 AM
    New American Funding look around before choosing this company. They have poor customer service they will have you believing that you are getting a mortgage when in fact they haven’t even worked on the application. Some of their sales rep don’t...
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    Reply from Owner
    November 11th, 2025 12:00 AM
    Hello Lanette, thank you for bringing this matter to our attention and regret any inconvenience you may have encountered. Our records indicate you contacted us previously regarding this matter. Sales Manager, Christopher, contacted you directly...
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  • A
    Aaron P
    Posted on October 15th, 2025 12:00 AM
    Made the home buying process extremely easy and staff were all very pleasant to work with.
  • for
    New American Funding - Michael Nevin
    Zillow
    J
    Jamie C
    Grant Park, IL
    Posted on October 15th, 2025 12:00 AM
    Mike was on it! Very helpful in the process of getting pre approved for a loan. Straight away he became a great part of my team as I was looking to purchase a property. He was available over email, phone and text and it was really helpful to...
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    Reply from Owner
    October 15th, 2025 12:00 AM
    Awesome words for Mike, it is wonderful to know that our borrowers can depend on his expertise and guidance to start this journey!
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing