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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,877)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Working with Reid Sinclair at NAF was an absolutely exceptional experience from start to finish. I cannot recommend him highly enough. Reid is incredibly easy to work with, approaching the entire process with a professional yet wonderfully...

Reply from New American Funding - Reid Sinclai...

November 3rd, 2025 09:54 PM

Danielle, I'm thrilled to know that your experience was smooth and efficient! Making the loan process feel manageable and clear is always my goal. Thank you for your kind words and for highlighting the aspects of my service that made a difference...

communication from Reid was excellen!

Reply from New American Funding - Reid Sinclai...

October 31st, 2025 07:31 PM

I'm glad to hear that you were satisfied with the communication, Steven. Ensuring clear and effective communication is important to me, and I'm pleased that it met your expectations. If there's anything more I can do for you, please let me...

The underwriter should have requested all information necessary to complete the loan. It took nearly 3 months .

Reply from Carl Velasquez

November 10th, 2025 06:39 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Matthew Novakoff did his job well. Serei Prak and the rest of the mortgage team were very difficult to deal with however. While Matthew's communication was great, everyone else worked very slow and heavily jeprodised the deal with how long...

Reply from Matthew Novakoff

November 10th, 2025 06:25 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Ryan was just an all around great help! That man deserves a raise for how helpful he was to my wife and I!!

Marty, always go above and beyond to ensure that all of our clients have the most pleasant and insightful experience.

Ive worked with a lot of different loan officers over the years, but i must say Kevin customer service, and communication was outstanding!!!

Reply from New American Funding - Kyle Jones

October 31st, 2025 03:59 PM

It's satisfying to hear your thoughts, LaVonda. I'm pleased that my customer service and communication stood out during your experience. Working with you has been a pleasure, and I am always here if you need any further assistance or have more...

EJ made this entire process easy, clear and smooth. I read some of the reviews on line about poor communication or bate and switch tactics. No clue what company or whom they were dealing with. What he said was exactly what he delivered. The...

Reply from EJ Assi

November 10th, 2025 03:12 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Reid was very professional and attentive, excellent communication. Would definitely work with again!

Reply from New American Funding - Reid Sinclai...

October 31st, 2025 07:32 PM

Matt, I'm glad to hear that you had a such a positive experience and appreciated my communication efforts! It's great to know you would consider working with me again. If you ever have any further questions or need assistance, don't hesitate...

Jenny Cho made it great. Her skills and knowledge of this process and her commitment made this whole process comfortable for me as i was nervous. She talked and walked me through everything. She listened, she explained when i didn't understand...

Reply from New American Funding - Jenny Cho

October 31st, 2025 02:43 PM

I'm really glad to know that you felt comfortable throughout the process, Diane. I aim to make sure everything is clear and straightforward for everyone I work with. Your kind words mean a lot, and it was truly a pleasure assisting you. If...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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