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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,876)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Matthew was incredible! He was easy to talk to, informative, and prompt in his responses. We will be recommending him to others looking to financ e a home. Elaine, the loan processor did come across as less focused and like we were not much...

Reply from Matthew Novakoff

November 17th, 2025 07:27 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Let me tell you how amazing Daniela Rincon was from the very first time we exchange words. I found her on social media. I was looking for a home (first time buyer) I did not know where to start but what I did know was that I needed to be pre-approved...

Reply from Owner

February 11th, 2026 12:00 AM

We are pleased to know you had a great loan experience and for the recognition regarding the service you received. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

David and the team made getting this loan painless and eas! I would highly recommend him, his team and everyone at New American Funding!!!

Reply from David Rangel

November 17th, 2025 07:42 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Andrew is always on top of everything and great to deal with

Reply from Andrew Chacon

November 17th, 2025 08:05 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Jeanette had a no bs type personality that really helped us differentiate her from other loan officers. She went out of her way to make sure we understood ever step of the way and helped us realize our dream of owning a home.

Reply from New American Funding - Jeanette Rui...

November 6th, 2025 05:16 PM

Absolutely LOVE your review and feedback haha. Happy to help. I'll be back in touch :)

Edwin was always attentive and answered his phone every time I called or my client called. He worked quickly and efficiently.

Reply from New American Funding - Edwin Mirand...

June 5th, 2026 10:59 PM

I'm pleased to hear that my attentiveness and availability were helpful to you and your client, Regina. Thank you for your valued feedback. If there's anything more I can do, please feel free to reach out.

Great communication

Reply from Scott Rego

November 17th, 2025 07:22 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Everyone listened to our needs and worked with us through the entire process

Reply from New American Funding - Mark Esterho...

November 5th, 2025 08:06 PM

I'm pleased to know that you felt heard and supported throughout the process, Dawn. It's important to me that your needs were met, and I'm glad I could assist you along the way. Thank you for your feedback and for choosing New American Funding....

Jenny and Darious were always responsive and accomidating. I felt they were both focused and extremely helpful in getting our loan approved and pushed through to cloisng.

Reply from New American Funding - Jenny Cho

November 5th, 2025 07:35 PM

Philip, thank you for your feedback. I'm glad to hear that you found the assistance from Darious and myself responsive and accommodating. We aimed to focus on your needs to ensure a smooth loan process. I appreciate you highlighting your positive...

Everything Scott and his team did for us making sure we understand what was needed from beginning to end.

Reply from Scott Rego

November 17th, 2025 02:43 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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