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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,876)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,876)

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5 Star

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Experience.com

4.8

(37.8K)

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4.97

(491)

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4.88

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As a loan processor, your technical proficiency and meticulous attention to detail in managing documents and ensuring guideline compliance are truly valuable assets. However, there is a critical need for improvement in your communication skills,...

Reply from Jonathan Fabulich

November 18th, 2025 04:20 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Bilal Ghaddar, Tommy Allen, William Averez! Did an excellent job getting us our home and made sure that everything was set in stone for us!

I have worked with several other loan officers but hands down Jeff was the very best. Completely honest and transparent. He thought outside the box and helped us achieve our goal and therefore our forever home. I would definitely recommend...

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Andrew is quick to respond. He is extremely friendly and answered all our questions. He made this experience pain free. Thank you!

Reply from Andrew Chacon

November 18th, 2025 05:37 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Nathan, always responds fast. Any questions I ask, he throughly explains it to me. He really makes sure I have a full understand of everything. I appreciate all of his effort, and continuos support. Nina was amazing as well. I spoke with her...

Reply from New American Funding - Nathan Mille...

November 27th, 2025 12:07 AM

Hi Tynishia, It’s wonderful to know you had a positive experience during your second refinance with me and NAF! Thank you for your support and kind feedback! Please feel free to contact me if you ever have questions or need anything. Take care...

Stephanie,she went above and beyond,very professional

Reply from New American Funding - Stephanie Wi...

November 7th, 2025 05:48 PM

Thank you so much Melvin for your 5 star review, it really means so much. It was a honor to work with you! WELCOME to the NAF family!! :)

In the beginning, communication was great and very engaging. I was pushed to quickly pay for the appraisal, and quickly get in documents, to close the loan. I did so, then things took a long time and the roles reversed to where I was emailing...

Reply from Joe Morris

November 17th, 2025 05:12 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

They were so professional and got themselves done very quickly.

Reply from Brittani T. Tran

November 17th, 2025 03:27 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Our team was exceptional. Andrew, especially, was attentive and responsive. We had a challenge with an appraisal and his thoughtful approach helped us remain patient as we dealt with the situation. He is a gem.

Reply from Andrew Chacon

November 17th, 2025 07:41 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jullian was great to work with. Got the job done for the client.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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