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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,868)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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They all did great work.

Reply from New American Funding - Reid Sinclai...

December 2nd, 2025 02:32 AM

I'm glad to hear that you were pleased with the work. If there's anything more you'd like to discuss or need assistance with, feel free to let me know. Thank you for your feedback! Looking forward to helping you again in the future!

Carlos was very knowledgeable, professional and over all great to work with. I hope to be able to work with him again in rhe future.

Reply from Carlos Saavedra

December 3rd, 2025 02:17 AM

Thank you so much for the kind words. It was truly a pleasure working with you as well. Your professionalism made the entire process smooth and enjoyable. I’d be more than happy to partner again on future transactions—looking forward to the...

Friendly, understood my goal, great communication thank you Jenny! You made the process go smoothly

Reply from New American Funding - Jenny Cho

December 1st, 2025 04:37 PM

I'm grateful for your kind feedback, Annemarie. It's wonderful to know that our communication aligned with your goals, making the process smooth for you. Feel free to reach out if there's anything else you need or any more questions I can assist...

Nothing.\nYou could have done to make the process go in any smoother

Reply from Mark Esterholt

December 1st, 2025 05:58 PM

Thank you for your feedback, Anthony. If there's anything more specific you'd like to share about how the process could have been smoother, feel free to reach out to me directly. Your experience is important, and I'd like to ensure it meets...

knowledge how everything works

Reply from Karim Halawi

December 9th, 2025 05:54 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I already had my mortgage with NAF and wanted to do a refi, so I reach out to a few NAF loan officers for assistance and I was beyond disappointed in the lack of response. One of the loan officers that I did speak with literally ignored all...

Reply from Patrick Alberson

December 9th, 2025 03:38 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Ioshua was so kind and personable! He shared so much knowledge of the process and answered all of our question.

Reply from Joshua Tadian

November 29th, 2025 06:58 PM

Thank you Jessica! It was a pleasure working with you on your cash out refinance. CONGRATULATIONS!!!

Team was excellent !!

Reply from Michelle Colato Ochoa

December 9th, 2025 09:22 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Pretty quick

Reply from Mark Esterholt

December 1st, 2025 05:57 PM

Thank you for taking a moment to share your feedback, Terrence. I'm pleased to hear the process was quick for you. If there's anything else I can assist with in the future, feel free to reach out.

is proactive in her performance. She is very compassionate with their clients.

Reply from Brittani T. Tran

December 8th, 2025 06:09 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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