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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,868)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Answered all of my questions right away

Reply from Scott Monroe

December 12th, 2025 03:55 PM

I’m pleased to hear that I was able to promptly address all of your questions. Providing timely and effective support is important to me. If you have any more questions or need assistance in the future, feel free to reach out.

The fact that Joe called me back after one year when I inquired about a home equity loan was a blessing. I had to wait because I had a late payment. His call came at the perfect time. We appreciate that he was able to refinance everything and...

Reply from Joe Morris

December 12th, 2025 03:24 PM

Robert, it's really encouraging to hear how well the process worked for you. I'm so pleased that I could assist you with refinancing and securing a suitable payment and rate. Staying in touch throughout the loan process is something I aim for,...

Matt moved quickly to get my client approved and funded and into their new family home. I highly recommend!

The proceses was fast and convenient.

Reply from Augie Meza

December 12th, 2025 03:14 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Better communication. Not so much unnecessary paperwork. Call the buyer instead of text message.

Reply from Blair Bates

December 12th, 2025 03:10 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

He was very understanding did everything to help explained everything eased my mind every step

Reply from New American Funding - Luis Yero

December 2nd, 2025 07:09 PM

I appreciate your feedback, Katrina. It's great to know that I was able to help and provide clarity throughout the process. Your peace of mind is important to me, and I'm pleased that my assistance made a difference for you. Thank you for taking...

Our experience with Lindsey McDonald and her team was fantastic. We bought our first home with them and we refinanced using them. They make the process easy and are always available to answer questions. They go above and beyond and will do...

Reply from Owner

February 11th, 2026 12:00 AM

Hello B, thank you for your kind words for Lindsey and recommendation. We look forward to sharing your feedback with Lindsey and our management team. We look forward to making your experience even better in the future. Respectfully, Customer...

Had the pleasure of working with Abraham Mor with Loan Depot on our cash out refi. I must say that his professionalism, attention to detail and customer first approach were the absolute best I have ever experienced. 100% I would recommend him...

Reply from Owner

December 5th, 2025 12:00 AM

"Thank you for choosing loanDepot for your cash out refinance! We're thrilled to hear that Abraham provided you with exceptional service and we appreciate you recommending him to others.

Very professional excellent service. Steve C. answered all of our questions in a very Timely manner. Communication was key. Very quick response time. Highly recommend this company to everyone. Had a great experience in buying a home thank you...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Stacy, thank you for your kind words for Steve and for your recommendation. Please let us know if we can be of further assistance. Respectfully, Customer Service Management

Reid is always very quick to respond to any questions. Reid always has patience and takes the appropriate time to explain in precise detail. He stays vigilant with communication without pestering.

Reply from New American Funding - Reid Sinclai...

December 2nd, 2025 12:03 AM

Hey Cliff, thanks for leaving me a review, it's greatly appreciated. It was a pleasure helping you with your mortgage and I'm looking forward to helping you again in the near future!

2011–2020 of 45868

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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