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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
4 Star
7%
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2%
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1%
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1%
Reviews from Web
  • A
    Anne M P
    Hastings, MN
    Posted on January 8th, 2026 04:34 AM
    We really felt heard We had a terrible experience with rocket and Max and Ahn really made up for it . Thank you
    Reply from Max Tinder
    January 19th, 2026 02:29 PM
    I'm pleased to hear that you felt listened to and had a positive experience, Anne. Addressing any past challenges and providing the support you needed was important to me. Should you have any further questions or need assistance, I'm here to...
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  • C
    Cameo B
    Posted on January 8th, 2026 12:00 AM
    Great communication, follow ups were great. Overall excellent experience and lender.
    Reply from Owner
    January 27th, 2026 12:00 AM
    I appreciate your kind words, Cameo. I'm pleased to hear that you found the communication and follow-ups helpful. Your positive experience means a lot, and I'm grateful for your feedback.
  • B
    Brian T C
    Pleasantville, IA
    Posted on January 7th, 2026 06:41 PM
    Jenny is a great asset for your company
    Reply from Jenny Cho
    January 19th, 2026 07:48 PM
    Thank you for your kind words, Brian. I'm pleased to know that you view my contributions positively. It's important to me to support clients effectively at New American Funding. If there's anything further I can assist you with, just let me...
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  • T
    Tina M B
    Rutland, MA
    Posted on January 7th, 2026 02:26 AM
    Great customer service. Marcelo goes above and beyond to make sure he provides his customers with the best customer service possible! Highly recommend him!!
    Reply from New American Funding - Marcelo De M...
    January 7th, 2026 08:05 PM
    I really appreciate your trust second time around. Here's hoping for a tremendous 2026. Glad to be of service!!
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    New American Funding - Wesley Lightman
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    Lemar L
    Posted on January 7th, 2026 12:00 AM
    Wonderful experience on our acquisition process with Brian Callan and NAF. We had almost an almost impossible timeline and requirements to do the transaction and NAF moved on with the process in an almost incredible timeline to meet our interests...
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    Reply from Owner
    February 7th, 2026 12:00 AM
    Thank you for taking the time to provide your feedback regarding Brian and New American Funding. Should you require any further assistance, please let us know. We appreciate you choosing us as your choice lender. Respectfully, Customer Service...
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  • for
    New American Funding - Michael Viveros
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    Jamie E
    Posted on January 7th, 2026 12:00 AM
    Our debt was all over the place and we honestly didn't think we would be approved. Matthew Hoffman and Paulina never gave up and stuck with us until the finish line. Because of their excellent customer service and persistence, we feel like...
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    Reply from New American Funding - Michael Vive...
    January 19th, 2026 09:24 PM
    Jamie, it's wonderful to know that the teamwork with Matthew Hoffman and Paulina helped you feel such a sense of relief. I appreciate your kind words about their dedication and customer service. If you have more questions or need further assistance,...
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    C
    Carolina M
    Atlanta, GA
    Posted on January 6th, 2026 07:49 PM
    EJ was very knowledgeable and professional
    Reply from EJ Assi
    January 16th, 2026 07:50 PM
    I appreciate your kind words about my knowledge and professionalism, Carolina. It’s important to me that you felt confident throughout the process. If there's anything more I can assist you with, don't hesitate to get in touch.
  • B
    Bryant J S
    Vernon, CT
    Posted on January 6th, 2026 06:29 PM
    Quick responses from everyone involved.
    Reply from Patrick Alberson
    January 16th, 2026 06:30 PM
    I'm glad to know you experienced quick responses throughout the process, Bryant. Your feedback and 5-star rating mean a lot to me. If there’s anything else I can do for you, feel free to reach out.
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    New American Funding - Matthew Novakoff
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    Ann R M
    Medford, OR
    Posted on January 6th, 2026 03:18 AM
    Everyone was receprice and kind
    Reply from Matthew Novakoff
    January 16th, 2026 06:32 PM
    I value your feedback, Ann, and I'm pleased to know that you found everyone to be receptive and kind. It's always my goal to ensure a positive experience. If there's anything more I can do for you, please feel free to let me know.
  • M
    Mark D
    Posted on January 6th, 2026 12:00 AM
    Mark Esterholt was great to work with, would use again
    Reply from Owner
    February 11th, 2026 12:00 AM
    It's wonderful to hear that working with me was a positive experience for you, Mark. Feel free to reach out if you ever need assistance in the future.
  • 1751–1760 of 45860
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing