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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Excellent Customer Service from start to finish. It was a pleasure to work with Jason Tiburzi, who stayed well connected with me throughout my entire financing process, allowing me to be stress free, because I knew what to expect along the...

Reply from New American Funding - Shawenti She...

March 3rd, 2026 08:21 PM

Alice, I appreciate your review and am glad to hear that your experience was smooth from start to finish. It's great to know that Jason Tiburzi kept you informed, helping to make the process stress-free. Communication is indeed crucial, and...

NAF IS "EXCEPTIONAL" FOR "ALL" OF YOUR LOAN PROCESSING NEEDS!!! WOW!!!! IT MADE OUR LIVES SO MUCH EASIER WITH ALL OF THE THINGS INVOLVED PLUS THEY WERE COMPLETED IN A QUICK PROFICIENT FRIENDLY MANNER 😲RACHEL AN MELINDA ARE SIMPLY "THE BEST"...

Reply from New American Funding - Kari Schlagh...

March 3rd, 2026 06:12 PM

I appreciate your enthusiastic feedback, Sharon. It’s great to hear that Rachel and Melinda could make the loan process smoother and more manageable for you. Knowing they were available to assist whenever needed is truly valuable. Should you...

New American Funding - Michael Viveros has received a review with 5 star rating from Lynda E

Reply from New American Funding - Michael Vive...

March 3rd, 2026 02:55 PM

I want to express my gratitude for your positive rating, Lynda. It's great to know that your experience was a good one. If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Very clear communication, better cost, willingness to match and explain costs, always available and keeping me in the loop throughout the entire process.Service providers in the Seattle area were a bit disorganized: appraiser missed a couple...

Reply from New American Funding - Luis Yero

February 17th, 2026 05:28 PM

I appreciate your detailed feedback, Rodrigo. It's great to hear that the communication was clear and that I could assist you with costs throughout the process. I understand the challenges you faced with the local service providers, and I'm...

We had an outstanding experience working with Kyle on our home loan. From start to finish, Kyle made the entire home loan process feel seamless and stress-free. He took the time to walk us through every step, explained everything clearly, and...

Reply from New American Funding - Kyle Jones

February 16th, 2026 05:35 PM

I'm truly grateful for your kind words, Matthew. It's great to hear that the clarity and responsiveness I aim to provide made your home loan process smooth and stress-free. Helping clients feel confident during such an important journey is...

Mark was excellent with communication and questions all my questions and concerns!! Heather was amazing as well!!

Reply from New American Funding - Mark Esterho...

February 17th, 2026 06:37 PM

I'm pleased to hear that you found my communication and responsiveness helpful, Sara. It's important to me to make sure all your questions and concerns are addressed, and it's great that Heather was able to contribute positively to your experience...

This was my third refinance with NAF. Whenever there is a drop in interest rates they contact me and the process goes smoothly.

Reply from Jason Stevens

February 17th, 2026 04:26 PM

Thank you for the feedback. Hopefully we will be able to do it again if rates continue to fall.

Jeanette has always been an absolute treat to deal with she has always been available and quick to answer any questions or concerns I may have had. Looking forward to being able to lower my interst tate even fartjer in the future. Hopefully...

Reply from New American Funding - Jeanette Rui...

February 16th, 2026 07:23 PM

I got you!!!

Matthew reached out to let me know about the interest r*te going down, without me having to ask. The n process was super easy. It required very little effort on my end. He answered all of my questions and was available when I had them.Nina...

Reply from Matthew Novakoff

February 26th, 2026 08:02 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Your agent, Shannon Gutierrez, has persistently forwarded numerous emails and made frequent phone calls originating from her organization, attempting to solicit my participation in financing or purchasing a property through her services. I...

Reply from Owner

May 7th, 2026 12:00 AM

Hello Patrick, we are are sorry for this recent experience. Please know we take this matter very seriously and thoroughly research these matters to resolve and address. We have been advised by Shannon that there were some automated emails being...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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