Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • for
    New American Funding - Karim Halawi
    Encompass
    T
    Terry L B
    Frankfort, KY
    Posted on February 18th, 2026 05:10 PM
    Everything
    Reply from New American Funding - Karim Halawi
    March 2nd, 2026 09:59 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    New American Funding - Michael Klein
    Encompass
    B
    Bo J
    Norwalk, CT
    Posted on February 18th, 2026 03:51 PM
    Michael has been very communicative throughout the entire process. He did a great job at guiding me through the whole refinancing process all the way to the finish line. He made the whole process felt easy.
    Reply from New American Funding - Michael Klei...
    February 18th, 2026 04:01 PM
    It's encouraging to know that your refinancing journey was smooth and that my communication helped guide you to the finish line, Bo. Making the process feel easy is a primary goal of mine, and I'm glad it was reflected in your experience. Thank...
    read more
  • for
    Rith Yoeuth
    Encompass
    W
    Wendy S
    Durham, NC
    Posted on February 18th, 2026 12:44 PM
    Communication was lacking. Not waiting until the last minute to ask for information from the borrower that in turn delayed closing and cause the borrower stress, money and inconvenience. It was a month and a half and loan still didn't close...
    read more
  • N
    Nadeem I
    Jacksonville, FL
    Posted on February 18th, 2026 02:30 AM
    Awesome and excellent performance
    Reply from New American Funding - Mallory Depu...
    February 27th, 2026 09:33 PM
    It's great to hear your positive feedback, Nadeem. I’m pleased that you had a satisfying experience. If there’s anything more I can help with, please feel free to contact me. Thank you!
  • B
    Brandy D G
    Claremont, CA
    Posted on February 17th, 2026 08:45 PM
    Both Chris and Kim were amazing to work with! They made the process extremely easy and straightforward. The communication was perfect and seamless between the two them. They are an amazing team and we would highly recommend them.
    read more
    Reply from New American Funding - Christopher ...
    February 17th, 2026 09:06 PM
    Thank you, Brandy. It is always a pleasure to be able to assist your family with their mortgage finance needs. Thank you again for your trust.
  • J
    Juanita W
    Rome, GA
    Posted on February 17th, 2026 07:38 PM
    Attention to questions I asked; and knowledge of the product.
    Reply from Jason Stevens
    February 17th, 2026 08:06 PM
    Thank you. Hopefully we can do this again for you at a lower rate down the road.
  • E
    Erin A
    Gowrie, IA
    Posted on February 17th, 2026 07:32 PM
    My particular loan process took a little longer, due to things on my end. Jason was so patient with me, and was available at all times even with some of my stupid questions. I will recommend you for sure. Thank you so much Erin Ackerson.
    read more
    Reply from Jason Stevens
    February 17th, 2026 08:05 PM
    I appreciate that. I'm always happy to answer questions and none of them were stupid :)
  • D
    David S R
    Lothian, MD
    Posted on February 17th, 2026 03:08 PM
    Super people to work with. They kept me in the loop the whole time. Communication has been excellent. Even follow up calls on the weekend!
    Reply from Sammy Lopez
    February 27th, 2026 03:09 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • for
    Joy Mondala
    Encompass
    J
    Jesus D P
    Pleasant Hill, CA
    Posted on February 17th, 2026 03:02 PM
    He communicated clearly and often. He explained everything and made the process simple and easy.
    Reply from Joy Mondala
    February 27th, 2026 03:03 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • S
    Sharon R
    Redmond, OR
    Posted on February 17th, 2026 03:05 AM
    Excellent updates and regular communication.
    Reply from New American Funding - Mallory Depu...
    February 27th, 2026 09:29 PM
    It's great to hear that you appreciated the updates and regular communication, Sharon. Keeping clients informed is important to me. If there's anything more I can assist you with, don't hesitate to let me know.
  • 1511–1520 of 45847
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing