Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,847)

Filter by Date

Range

Filter by Rating

Experience.com

4.8

(37.8K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

Jenny was very accessible. Often she answered the phone if not she returned phone calls and answered emails all in a timely manner. She was excellent.

Reply from New American Funding - Jenny Cho

February 24th, 2026 04:57 PM

I'm glad to hear that you found me accessible and responsive, Carol. Ensuring timely communication is something I prioritize. If there's anything more I can do to assist you, feel free to reach out.

Reid was upfront and very polite about everything! He made the process smooth and understandable. I definitely recommend him.

Reply from New American Funding - Reid Sinclai...

February 24th, 2026 05:20 PM

Alex, thanks for leaving me a review! I greatly appreciate it. Thanks for trusting me with your mortgage and I'm looking forward to helping out again down the road!

Ken was extremely helpful and gave great leadership the entire process! A+

Reply from New American Funding - Ken Ostrande...

February 24th, 2026 02:22 PM

It was a true pleasure.

Aiden was very easy to work with and very helpful!

Reply from New American Funding - Aizen Malki

March 4th, 2026 06:21 PM

Was happy to help! Glad it was a smooth experience for you!

George and Seari were very helpful, kind, professional, and supportive. The underwriters were the painful part of the process. We felt like we had to jump through an extraordinary number of hoops, and they took a really long time (our perception)...

Reply from George Nguyen

February 23rd, 2026 11:14 PM

Julie, I appreciate your thoughtful words. I'm pleased to know that you felt supported and valued during the process. While I'm sorry to hear about the challenges with underwriting, I understand how that can add stress. Please know I'm here...

Very friendly and communicative and a lot patience with my process.

Reply from New American Funding - Jullian Moss

March 6th, 2026 08:51 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

I am a real estate agent in the state of Missouri. I cannot say enough wonderful things about Kent Le. I had a client that was a first time buyer. Kent was assigned to assist in securing a home loan for my client and guide her through the complex...

Reply from Kent Le

February 27th, 2026 12:05 AM

Thank you, Titus, it was a pleasure working with you! I look forward to working with you again on the next one!

Smooth transaction with no snags

Reply from New American Funding - Nicholas Sah...

February 23rd, 2026 05:22 PM

I'm pleased to hear that your experience was smooth and free of any issues, Joaquin. It's always my goal to ensure a straightforward process for clients like you. If there's anything more I can assist you with, or if you have any questions...

Clearly told me how and where to enter info as well as what yo expect in the loan process. Also the pledge to refinance was the biggest green flag for the

The experience was great and went quickly.

Reply from New American Funding - Mark Esterho...

March 5th, 2026 04:17 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

1471–1480 of 45847

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer