New American Funding - Santa Ana, CA
Santa Ana, CA
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More
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Extreme professionalism and great customer service. Would highly recommend to anyone looking for a reverse mortgage!
Kevin and staff were very professional and caring and always kept me up to date every step of the way of this process. Very pleased!
Reply from Kevin Pham
September 12th, 2025 05:17 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Dan Biller was thorough, concise, friendly, down-to-earth, punctual, and empathetic in all of my dealings with my loan. He was like a steady ship that always held a course for the horizon. I so appreciated that he hung in there and kept pushing...
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Reply from Dan Biller
September 11th, 2025 05:24 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Chris Rabold
The communication and patience that Chris showed was exceptional
Reply from Chris Rabold
September 9th, 2025 01:31 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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Terry Hancock - New American Funding
Terry was very professional and personable. He took time to explain the loan process in detail and guided me through all of the steps.He truly cared about helping me get the best result for my reverse mortgage and followed up with me throughout...
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Reply from Terry Hancock
September 8th, 2025 10:31 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Mr.Allen was helpfully in explaining every step as well as patient with us regarding sending documents needed by uploading..Always calling to see if we were doing ok and asking us if we needed any questions answered. Very satisfied with him....
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Reply from Tim Allen, CMB
September 1st, 2025 02:10 PM
Frank and Victoria, I’m so glad to hear that you felt supported throughout the process. Clear communication is always my top priority, and I’m happy I could guide you step by step and make the document uploads less stressful. Your feedback...
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Right on top of thinG's. Explained all to me . Very knowledgeable
Reply from Julie Didyoung
September 8th, 2025 02:11 PM
I'm glad that you found my support helpful and informative, Vicki. Being on top of things and ensuring clarity are always my goals, so it's gratifying to hear that you felt well informed. If you have any more questions in the future, feel free...
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Tom's personal attention.
Reply from Tom Di Leo
September 6th, 2025 04:59 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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The ability to pursue and secure a HECM on our primary property is a true blessing.As a retired couple, John and I have always worked hard to secure financial stability for ourselves and our family. Now in the "golden years" of our lives, we...
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Reply from Dan Biller
September 5th, 2025 11:30 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Shelley was very clear about what was needed and the steps I needed to take to complete the application.
Reply from Shelley Wells
February 9th, 2026 10:59 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Tustin community and across the country realize their dream of home ownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing