New American Funding - Santa Ana, CA

Santa Ana, CA

4.93

(1,295)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,295)

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5 Star

96%

4 Star

3 Star

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1 Star

Shelley made the process "great" for something I thought I would never have to do again. As I am dealing with the reason for the loan, she helped me through the roadblocks that kept popping up. Getting a loan can be a miserable, time consuming...

Reply from Shelley Wells

February 9th, 2026 10:59 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Barbara was always available to answer any questions and kept me apprised of what was happening and why it was great having her help

Reply from New American Funding - Barbara Sica

September 24th, 2025 05:00 PM

I'm pleased to hear that you valued my availability and communication throughout the process, Karmen. It was my priority to ensure that you were well-informed at every step. Thank you for sharing your experience and for the 5-star rating. If...

Kept in touch & communicated , excellent.

Reply from Terry Hancock

September 22nd, 2025 03:22 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Scott guided us through every step of the process, from answering all our questions (and he had the answers!), to making us aware of each forthcoming step. Great work Scott!

Reply from Scott Chamberlain

September 21st, 2025 01:13 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Scott Chamberlaine....... he is perfect, lovely and patient man working with two ❤️ crazy people. He knows his

Reply from Scott Chamberlain

September 21st, 2025 02:29 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Marcus was great....more than I expected ..as we started this about a year ago and he stayed in contact until we were ready to proceed.... Everything was explained completely to our satisfaction... And the process moved along smoothly... Thanks,...

Reply from Marcus Quintana

September 21st, 2025 12:49 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Well defined process. Scott guided us through a very smooth experience. Answered questions we didn't know we had!

Reply from Scott Chamberlain

September 19th, 2025 06:28 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Marcus made several trips to visit us in our home. He explained our options thoroughly and made us feel comfortable with our choice.

Reply from Marcus Quintana

September 15th, 2025 05:36 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Richard was patient, kind and always followed up. He knew all the answers. It was a smooth process.

Reply from Richard Glover

September 15th, 2025 03:49 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Mike was very patient and went above and beyond to make the experience great. His follow up was truly wonderful and appreciated.

Reply from Mike Hicks

September 13th, 2025 02:28 AM

I'm really grateful for your feedback, Carlla. Knowing that you valued the patience and attention to detail during the process means a lot to me. I always aim to provide thorough follow-up and exceptional service, so your words are truly valued....

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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