New American Funding - Tom Di Leo

Name: New American Funding - Tustin, CA
Address: 6621 E Pacific Coast Hwy Ste. 215, Long Beach, California, 90803
Telephone: +1-800-450-2010
Rating: 4.78

Corporate

New American Funding - Tustin, CA

4.78

(19)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Long Beach, CA

https://www.newamericanfunding.com/mortgage-loans/tomdileo

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4.78

(19)

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Experience.com

4.62

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5.0

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It took, in my estimation, way too long to complete escrow. I understand reverse mortgages can take longer than conventional ones, but there seemed to be unnecessary delays in the process particularly as it relates to receiving and processing...

Reply from Tom Di Leo

March 26th, 2026 02:31 PM

Wayne, I appreciate you taking the time to share your experience. I understand that the extended timeline for completing escrow was distressing, particularly with the complications related to the HOA information. Addressing these delays and...

Good Experience

Reply from Tom Di Leo

March 5th, 2026 05:22 PM

Paul, I'm glad to hear you had a good experience. Your feedback is appreciated and encourages me to continue delivering positive experiences. If there's anything specific you'd like to discuss or if you have any questions, feel free to reach...

Everything was explained/clarified that we understood it. The accomadation of Tom coming to our home. Tom is very knowledgeable of this process and made us very comfortable.

Reply from New American Funding - Tom Di Leo

January 5th, 2026 05:06 PM

Thank you for the 5Star review. Wishing you and Mark a Happy New Year, Tom

Toms incredible patience with his When we appeared concerned his assurance made us very comfortable

Reply from Tom Di Leo

January 5th, 2026 04:12 PM

I appreciate your feedback, James. It's encouraging to know that my patience and reassurance were helpful during the process. Ensuring you feel comfortable is important to me. Should you have any more questions or need further assistance in...

As a fellow member of the Long Beach Executive Association, I’ve watched Tom consistently add value to our group. He takes time to educate (not sell), listens carefully to each situation, and provides clear, trustworthy guidance on reverse...

Reply from Owner

January 5th, 2026 05:09 PM

Nathan, Thank you for the great review. Have a great 2026. Tom

Tom was wonderful to work with. Very helpful in explaining the whole process!

Reply from Owner

January 5th, 2026 05:08 PM

Eric, Thank you for the great review. Wishing you a great 2026. Tom

Tom's personal attention.

Reply from Tom Di Leo

September 6th, 2025 04:59 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Mr. Di Leo was always willing and available to help guide me through the process and showed remarkable patience with me. Thank you.

Reply from Tom Di Leo

August 31st, 2025 04:07 PM

Thank you, Maria, for your kind words. I'm glad to hear you felt supported throughout the process and appreciated my guidance. Your experience matters to me, and it's rewarding to know that patience made a difference for you. If you have any...

Tom made the long process simple.

Reply from Tom Di Leo - New American Funding

January 9th, 2025 10:30 PM

Hey Raymond, it's great to hear that you found the process simple! That's always my goal. Your glowing 5-star rating means a lot to me and the whole New American Funding team. Thanks for taking the time to share your experience. Looking forward...

Good job but also

Reply from Tom Di Leo - New American Funding

December 11th, 2024 08:03 PM

I appreciate your feedback, Yangye. I'm glad to hear that you think we did a good job at New American Funding. I'm always striving to improve and your rating of 4.16 out of 5 stars helps me to focus on those areas. If you have any specific...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan