New American Funding - Tustin, CA, Santa Ana
Santa Ana, CA
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jennifer Mathus went above and betond in helping us. My husband had a medical condition and Jennifer came to rehab facility and our home for meetings with us. She kept us informed every step of the way and responded quickly to our communications....
read more
Miller correction, Dan Biller, made all the difference. He was patient., Very helpful ,help me when I felt discouraged. He's a very positive person. Thank you very much Dan Biller. I appreciate everything you've done for me. He gave me great...
read more
NAF and agent Julie Didyoung helped me to understand how a reverse .mortgage works. And she was responsive to my questions and needs. Julie provided guidance for which I am grateful. Due to medical issues I had time lapses with some documentation...
read more
Julie was patient and explained a lot of the terms and process of a reverse mortgage. She stayed in touch with me while I was experiencing delays due to my medical problems. She was responsive to my requests and calls while not being "pushy"...
read more
There was alot of good information
Reply from New American Funding - Gwen Griffin
September 10th, 2026 12:16 AM
Thank you so much....it was my pleasure to get to work with you guys.
1. Knowing ahead of time that it could take 2 months to be funded .
2. There were delays that appeared to be inefficiencies in whoever was processing all of the reports.
Reply from Shelley Wells
September 17th, 2026 06:27 PM
Mary, I appreciate you sharing your thoughts and I'm sorry to hear about the delays you experienced. At New American Funding, we strive to provide efficient service, and I will take your feedback seriously to help improve our processes. If...
read more
Marcus was prompt, thorough, and very professional. He had excellent communication and worked seamlessly with me and my attorney, keeping both of us informed and updated as the loan process progressed. He was pivotal in the successful completion...
read more
Reply from Marcus Quintana
September 14th, 2026 05:48 PM
Gary, I appreciate your kind words and am pleased that you found my communication and collaboration with your attorney helpful. I'm glad to have been pivotal in the successful completion of your reverse mortgage. Thank you for trusting me with...
read more
Kevin was wonderful to work with. His knowledge and experience was a great asset in this process!
I would highly recommend him to anyone interested in a reverse mortgage.
Reply from Kevin Pham
September 14th, 2026 08:07 PM
Dorian, I'm thankful for your kind words about my knowledge and experience. It's great to know that I could be a helpful asset in your process. I truly appreciate your recommendation for reverse mortgages!
for
cindy was excellent but in the preocess someone dropped the ball and it took 5 mos to wrap up.
Reply from Cindy Perham
September 14th, 2026 06:48 PM
I'm thankful for your positive words about my role, Renee. I'm sorry to hear about the delay you experienced. Please reach out to me directly if you'd like to discuss this further or need any assistance.
Jill was very friendly, very competent and truly a joy to work with. She made the experience alot less stressful than it could have been.
Reply from New American Funding - Jill Waldrop
September 1st, 2026 06:03 PM
Phill....I have so enjoyed getting to know you and Isabelle and working with you, You are such a good person, so much fun and I know we are going to be friends for life! Thank you so much for trusting me with your loan.
1–10 of 1259
About
New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Tustin community and across the country realize their dream of home ownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing