New American Funding - Tustin, CA's Cover Image

New American Funding - Tustin, CA, Santa Ana, CA

Santa Ana, CA

4.93

(1,240)

New American Funding - Tustin provides informed advice and mortgage lending services to homeowners and future homeowners. Tustin mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about ... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/Tustin

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4.93

(1,240)

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I worked on and off with Cathleen for over 18 months and she graciously hung in there with me through a number of unusual challenges. She was always available, responded quickly and was always patient and never rushed. I will happily refer...

The process was fine, I just felt it took longer than it should.

Reply from Elena Katsulos-Sabbouh

August 14th, 2026 04:06 PM

Thank you so much CJ!! We strive for loans to close as soon as possible yet sometimes there are other items we needed to collect 😊it was great getting to know you. Elena

Overall we had an excellent experience!

Jennifer Mathus gave us an amazingly good experience! We are very impressed with New American Funding.

Reply from Jennifer Mathus

August 6th, 2026 07:14 PM

Pam and Paul, Congratulations! It was great getting to know you both and I wish you a bunch of new happy memories in your new home!

Simple: Gwen and her Focus and guidance step by step

Reply from New American Funding - Gwen Griffin

August 5th, 2026 06:46 PM

Thank you so much for the kind review. It was my pleasure and borrowers like you and Cheryl make my job fun and rewarding.

Jennifer always answered texts, calls, and emails which is the most important thing to me. She was a great support during a very trying contingent transaction, doing her part in a timely manner.

Reply from Jennifer Mathus

August 5th, 2026 06:01 PM

Thank you, Anne. I'm glad that we were in this together to help our buyers get the house that they were looking forward to. We all made it!

Larry Melton's patience with me

Reply from Larry Melton

August 14th, 2026 08:22 PM

I'm glad to hear that my patience was helpful to you, Teri. Your feedback is greatly appreciated.

Dan was always ready to answer questions and asked for certain items as well as explained everything clearly. Dan answered questions outside his normal business hours which is awesome to me as we are 3 time zones apart. Dan is very encouraging...

Reply from New American Funding - Dan Biller

August 10th, 2026 06:30 PM

George, I appreciate your thoughtful review. I'm glad to hear that my explanations and willingness to assist outside of regular hours were helpful to you, especially given the time zone difference. Thank you for trusting me with your loan process...

I was on the verge of giving up but Gwen explained everything and guided me through the whole process.

Reply from New American Funding - Gwen Griffin

August 5th, 2026 06:46 PM

Thank you so much for the kind review. It was my pleasure and borrowers like you make my job fun and rewarding.

Dan was and is right on the ball ready and very helpful getting questions answered helping us with underwriter questions. Making sure we got the best Reverse Mortgage product possible

Reply from New American Funding - Dan Biller

August 7th, 2026 06:32 PM

Tanya, thank you for sharing your experience. I'm pleased to hear that I could assist you effectively with the underwriter questions and help you find the best Reverse Mortgage product. Your satisfaction is important to me, and I'm here if...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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