Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
The Highlands team went above and beyond to ensure our mortgage went through and smooth. They are the best!
Reply from Rob Rothrock
January 1st, 2025 02:35 PM
Francis, I'm thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd. Your rating of 5 stars means a lot to our team. It's always our goal to go above and beyond for our clients and I'm glad to hear...
read more
The team was very attentive and responsive and able to turn around a loan in under a month through the Holidays. Also great service and support related to type of loan options and any other help needed. Would highly recommenf.
Reply from Lauren Stamper | The Tish Ashley Te...
December 31st, 2024 04:31 PM
Hello Bradley, Thank you for taking the time to share your positive experience with us. It's a delight to hear that you found our service to be attentive and responsive; our team at Highlands Residential Mortgage, Ltd. always strives to provide...
read more
for
I was a first time homebuyer . Molly did absolutely everything in the world for us to help out. She was wonderful
Reply from Molly Acosta
December 31st, 2024 02:29 PM
I can't tell you enough how fulfilling it is to know you're satisfied with your first-time home buying experience, Evan. Your kind words mean a lot to me and it was a joy assisting you throughout the process. If you or someone you know ever...
read more
David made the entire process so easy, he clearly explained what was needed, and was constantly in contact with us as the steps progressed, which eased any concerns that were felt.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Robert for your trust and confidence! I'm so glad to hear that the process was easy and that my communication helped ease any concerns along the way.
David made the process smooth and was able to explain any questions we had related to the fees and closing.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks for taking the time to leave a review Randy! My goal is always to make things as straightforward as possible, so I’m glad I could provide that for you.
All my questions were answered and everything was explained along the way. The amount of time for the process was exactly as expecte.
Reply from Kristen Walther
December 27th, 2024 06:56 PM
Ashley, so glad that we were able to work together on your purchase. Its been a long journey and now you have a beautiful home for you and your children. Always here if you need anything, Kristen
Communication was great. The app made it easier.
Reply from Lauren Stamper | The Tish Ashley Te...
December 27th, 2024 05:01 PM
Thank you, Rafael, for taking the time to leave such a wonderful review. I'm thrilled to hear that you found the communication effective and the app easy to use. At Highlands Residential Mortgage, Ltd., we always strive to provide top-quality...
read more
The experience was awesome.
Reply from Lauren Stamper | The Tish Ashley Te...
December 27th, 2024 12:31 PM
Thank you for leaving such a positive review, Lateefat! I'm thrilled to hear that your experience with Highlands Residential Mortgage, Ltd., specifically with The Tish Ashley Team, was awesome. Your feedback is greatly appreciated and it motivates...
read more
for
I highly recommend April! Her professionalism and dedication ensured I felt informed and supported every step of the way.
Reply from April Myrick
December 23rd, 2024 06:54 PM
Thank you Gage! You and Reagan were fantastic to work with. Wishing you many happy years in your new home!
Thank you for helping us🥰
Reply from Tracy Chairez
December 26th, 2024 11:05 AM
I'm so glad I could assist you, Abin! Your positive feedback means the world to me. It was truly a pleasure helping you navigate through the process at Highlands Residential Mortgage, Ltd. If you ever have more questions in the future, don't...
read more
951–960 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
