Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Katie was a pleasure to work with. She's super friendly and a fierce negotiator with tact. Katie was patient with me as I figured out what I was looking for in a home and was always quick to respond when I had questions or wanted to tour a...
read more
I love working with Kelsey and her team on a transaction. She always has the loan clear to close in record time and made sure to find my client the best possible rate, even a week before closing!
Reply from Kelsey Acosta
February 15th, 2025 02:40 PM
Jordan, thank you so much for your kind words. I'm thrilled to hear that you had such a positive experience! Getting the best rate and ensuring a smooth process is always my top priority, and it’s wonderful to know that it makes a difference....
read more
for
April is fantastic! She responds quickly to my calls and emails, takes the time to thoroughly research any questions, and always follows up. I highly recommend her to anyone looking for a great loan officer!
Reply from April Myrick
February 10th, 2025 06:13 PM
Thank you Homeira. I enjoyed working with you and getting to know you.
Please reach out anytime with questions and good luck on building your investment property portfolio!
Kelsey & Dan went above and beyond for us! They were easy to get in contact with and were attentive to our needs as first time homebuyers. We feel they really worked hard for us to make sure we understood all the steps of the process. They...
read more
Reply from Kelsey Acosta
February 13th, 2025 04:19 PM
Thank you so much for your kind words, Laura! I'm thrilled to hear that you had such a positive experience with us at Highlands Residential Mortgage. It was an absolute pleasure working with you and guiding you through your first homebuying...
read more
for
Marla McSwain was a great resource for when I moved to the area. She had ample knowledge about the market and the areas that would be best for my priorities. Marla was very responsive and was transparent with me which I really appreciated....
read more
for
Alexis did an outstanding job with helping me selling and buying my new home. The process was painless having Alexis walking me through the steps the whole way. I highly recommend Alexis to anyone who is looking to buy or sell their home.
for
Becca exceeded every expectation during our home-buying journey. She is always available to answer texts and calls. Her market research helped us secure our dream home below the asking price. Working with Becca was an absolute pleasure. We'll...
read more
for
communication.
Reply from Rob Rothrock
February 11th, 2025 04:13 PM
Thanks for taking the time to leave a review Ben! Consistent and effective communication is a key focus for our team throughout every homeowner journey. Thank you for letting us be a part of your team on this one!
for
Getting the loan approved and funding was handled quickly and efficiently. When it came to questions, Luke had no problem breaking things down to wear a baby could understand for us.
Reply from Luke Hamlett
February 7th, 2025 05:43 PM
Thank you, Dre! We are so excited for y'all. This was the perfect dream home. Please don't hesitate to call, text, or email us if any questions come up.
Communication
extra effort
Reply from Lauren Stamper | The Tish Ashley Te...
February 10th, 2025 11:55 AM
Terry, thank you so much for the wonderful 5-star review! I truly appreciate you highlighting my communication and extra effort. It means a lot to me that you had such a positive experience, and it was a pleasure working with you. I strive...
read more
881–890 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
