

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Smooth, seamless, and stress free! Kelsey made our loan process effortless from start to finish. Highly recommend her for an efficient and effective experience!
Reply from Kelsey Acosta
February 20th, 2025 09:17 PM
Lindsey, I'm thrilled to hear that your experience was so positive! It means a lot to me that you found the process smooth and stress-free. Making the loan process effortless is always my goal, and I'm so glad I could help make this happen...
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Very professional , great communication
Reply from Kristen Walther-Merkins
February 20th, 2025 03:20 PM
Thank you so much, Gary! I'm thrilled to hear that you had a positive experience. Ensuring clear communication and professionalism is always my top priority, and it's wonderful to know it made a difference for you. If you ever need anything...
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The respsonsiveness and flexability shown
I cannot say enough good things about angela! As a first time home buyer I was nervous about the process and knowing what would be a good fit for me. Angela had my best interest in mind at every point of the way and gently guided me through...
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Bill was so knowledgeable and could find solutions to anytihng we encountered. Very pleasant to work with, the best I have ever had. Awesome loan officer, you'd be follish to work with anyone else. He was just great.
Reply from Bill Headrick III
February 16th, 2025 08:26 PM
Dan, thank you so much for your kind words. It was a pleasure helping you through the process and finding solutions to any challenges we faced. I'm thrilled to hear that you had a positive experience and felt confident in my services. If you...
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April and her team were so incredibly helpful! They were very knowledgeable and quick to help answer any questions we may have had. It was a seamless experience .
Reply from April Myrick
February 16th, 2025 05:06 PM
Thank you Morgan! My team and I loved working with you and AJ. Congratulations on your first home and please let us know if we can help you further!
Kristen and Staci were both very professional, yet friendly and acted very quickly. We were both very impressed with how smooth the process went. When we were concerned about being approved, Kristen assured us that everything was going very...
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Reply from Kristen Walther-Merkins
February 18th, 2025 06:59 PM
Thank you so much, Peter, for your kind words! I'm thrilled to hear that you had such a positive experience with Staci and me. We always strive to make the mortgage process as smooth and stress-free as possible, and I'm glad we could provide...
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Bill was very helpful and efficient in the loan process. He and his staff were very close in communication with everything every step of the way.
Reply from Bill Headrick
February 16th, 2025 08:27 PM
Thank you so much for your kind words, Paige. It was truly a pleasure working with you and guiding you through the loan process. My team and I always strive to maintain clear and consistent communication, and I'm glad to hear that you felt...
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April went way above and beyond to make us comfortable and confident. she was great.
Reply from April Myrick
February 14th, 2025 02:09 PM
Thank you Richard. I am so happy you and Tanner are now settling into your new home. Wishing you both all the best and let me know if I can be of further assistance any time. Congratulations!
I was so lucky to have found Emily to work with for buying my first home. She is incredibly knowledgeable about the home-buying process and always answered all of my questions honestly and accurately. She is also incredibly friendly and responsive...
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871–880 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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