Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Rob Rothrock and his team provided exceptional mortgage loan services, making the entire process smooth and stress-free. Their professionalism, attention to detail, and dedication to customer satisfaction were evident at every step. Rob's expertise...
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Reply from Owner
February 25th, 2025 01:33 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Rob was great from the moment we were introduced. Based on my interaction with Rob he is definitely a subject matter expert in the mortgage world. Thank's Rob for always being available, providing sound advice, working to get me the best mortgage...
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Reply from Rob Rothrock
February 10th, 2025 01:00 AM
Jose, thanks so much for the kind words. It was a real pleasure working with you and your wife on securing your mortgage. Hearing that you love your new house makes it all worthwhile. I definitely consider myself lucky to work in this field...
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The whole process was incredibly smooth and clear. They are a great team and made things much easier for us.
Reply from Tracy Chairez
February 8th, 2025 11:07 AM
Wow, Kirtpal, a 5-star review! That's fantastic to hear. I'm so glad the process was smooth and clear for you. We really strive for that here at Highlands Residential Mortgage. Making things easier for our clients is our top priority, so it's...
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I am a first time homebuyer so I didn't know the whole process and David helped me understand it!
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Taryn! I’m really glad I could help guide you through the process—being a first-time homebuyer can definitely feel overwhelming. Wishing you all the best in your new home!
Tracy knows the numbers backwards and forwards in this led confidence despite the complexityDigital platform to upload the documents and do DocuSign was modern and intuitive to useAll in all a very simple process but mostly herself and Lauren...
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Reply from Tracy Chairez
February 6th, 2025 02:20 PM
Royce, thank you so much for this wonderful review! It makes me happy to hear that you felt confident in my knowledge of the mortgage process, even with its complexities. We're always striving to make the digital side of things as easy as possible,...
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the speed, perfect communication, very respectful and friendly
Reply from Tracy Chairez
February 6th, 2025 12:31 PM
Wow, Kevin, a 5-star review! That means so much to me. I really appreciate you taking the time to share your experience. I strive to make the mortgage process as smooth and stress-free as possible, so I'm thrilled to hear it was "speedy" with...
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Timely communications, comprehensive advice,, seamless & painless process! Lauren & her team are great to work with.
Reply from Lauren Stamper | The Tish Ashley Te...
February 5th, 2025 04:00 PM
Barry, thank you so much for this wonderful review! It means the world to me and the entire Tish Ashley Team to know we provided such a positive experience. We strive to make every transaction timely, comprehensive, and as smooth as possible....
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Rob was very patient, thorough and honest. He takes great pride in his work and worked tirelessly to get our deal done. Thanks Rob for all of your hard work!!!
Reply from Rob Rothrock
February 5th, 2025 03:53 PM
Erica, your kind words mean the world to our team. Helping families with their new home journey is our privilege and we appreciate you taking the time to share your experience.
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Marlon Kelly
Marlon was just a pleasure to work with, truly a blessing, walked me through the process with patience & was always available to answer any questions no matter the time of day. Marlon & his team made my dreams of buying my firsf home a reality....
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Reply from Marlon Kelly
February 4th, 2025 01:48 PM
Wow, Felicia, this review truly touched me. Reading your words about how much I helped you means the world to me. It’s my absolute passion to guide first-time homebuyers through this exciting (and sometimes overwhelming) journey, and knowing...
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Great. Great.
Reply from Rob Rothrock
February 3rd, 2025 06:24 PM
Jay's two "Greats" pretty much sum it up. I appreciate the feedback and I'm glad everything went so smoothly. It was a pleasure working with you, and I hope to do so again in the future.
891–900 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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