Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Lauren and her team was amazing . Everyone was extremely professional and very responsive to questions asked . This process was extremely smooth , this was the easiest, most efficient, and informative mortgage company. if i I had to do it all...
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Reply from Lauren Stamper | The Tish Ashley Te...
March 31st, 2025 10:14 AM
I'm thrilled to hear that your experience with our team was smooth and efficient. It was a pleasure assisting you, and I appreciate your kind words and trust. Thank you for choosing us for your mortgage process.
Kelsey and Dan made completing our refinance easy and professional. We closed on time and fully confident that we got the best product available. They provided great communication and we we happy with the service they provided. I highly recommend...
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Reply from Kelsey Acosta
March 30th, 2025 06:16 PM
I'm thrilled to hear that your refinance process was seamless and that you felt confident in the product you received. It was a pleasure working with you, and I appreciate your recommendation. Thank you for your kind words about our communication...
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Kristen has a wealth of knowledge and I was able to close early!!
Reply from Owner
May 13th, 2025 03:47 PM
Its always a pleasure working with first time buyers. Always here to for any questions you may have in the future.
She was very helpful and informative through the whole process quick responses .
Reply from Kellie Buchanan
March 28th, 2025 10:07 PM
I'm pleased to hear that you found the process helpful and informative. It was a pleasure assisting you, and I appreciate your feedback on the quick responses. If you have any further questions or need assistance, please feel free to reach...
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Kristen has a wealth of knowledge and we closed early!!
Reply from Kristen Walther
May 12th, 2025 09:05 PM
Jason, I really enjoyed getting to know you and helping you with this purchase. You've already done so much to improve the house and add to your equity. Always here for you if you need anything.
Customer service was great. We appreciated all of the prompt communication!
Reply from Lauren Stamper | The Tish Ashley Te...
March 27th, 2025 01:06 PM
We are thrilled to hear that you had a great experience with our customer service and appreciated the prompt communication. Thank you for your feedback, and we look forward to assisting you again in the future.
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Once again, April and her Team provided exceptional service for my client's mortgage needs! Thoroughout the process, they provided timely and clear communications to both my client and me. They went above and beyond!
Reply from April Myrick
March 27th, 2025 11:49 AM
I'm thrilled to hear that you and your client had an exceptional experience with the mortgage process. It was a pleasure assisting you both, and I'm grateful for your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.,...
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I liked the app, the website, and the ability to upload requestEd documents secrely and independently of my husband while also being able to see what he needed and confirm what'd he'd completed. I actually liked a lot of features on the website....
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Reply from Lauren Stamper | The Tish Ashley Te...
March 27th, 2025 11:36 AM
We are thrilled to hear that you appreciated the features of our app and website, as well as the communication and advice from our team. Ensuring that the mortgage process meets your needs is our priority, and we're glad that it was structured...
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Great communication and advice along the way.
Reply from Rick Oaks
March 25th, 2025 11:57 AM
I'm thrilled to hear that you found the communication and advice helpful throughout the process. It was a pleasure assisting you, and I appreciate your feedback.
Great communicatio. thank you
Reply from Kellie Buchanan
March 24th, 2025 05:33 AM
Hi John, Thank you so much for your kind words and for taking the time to leave such a positive review! I'm thrilled to hear that you appreciated the communication. It's always my goal to make the mortgage process as smooth and straightforward...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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