Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Rob is friendly, knowledgeable, prompt, and always available. We had a wonderful experience with him. We would definitely recommend him to anyone.
Reply from Rob Rothrock
September 10th, 2026 12:42 PM
Sara, I'm grateful for your kind words and am pleased to know you had a wonderful experience. Thank you for the recommendation and trust in my services.
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Luke Hamlett has received a review with 5 star rating from Garrett P
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Luke was easy to get a hold of, he made our process very efficient and made it easy for us to understand what all we were getting into
Reply from Luke Hamlett
September 10th, 2026 03:39 PM
I'm glad to hear that you found the process efficient and easy to understand, David. It's important to me that communication is smooth and accessible. Thank you for sharing your experience!
Her kindness , positive energy and understanding . she never hesitated to answer questions and always explain in detail so that we may be fully informed. She was a pleasure to work with. If I could redo the process is choose her every time....
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Reply from Tracy Chairez
September 9th, 2026 01:52 PM
Lilly, thank you for your kind words. I'm pleased to know that my approach made the process enjoyable and informative for you. If there's anything more I can assist with in the future, please feel free to reach out.
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Mollys personal care and excellence options and sound advice also her flexibility
Reply from Molly Acosta
September 8th, 2026 06:37 PM
Dona, I'm pleased to know that you appreciated my personal care and advice. Your kind words about my flexibility mean a lot to me.
She is very knowledgeable and eager to help! Will recommend to friends and family
Reply from Lauren Stamper | The Tish Ashley Te...
September 8th, 2026 05:41 PM
Nancy, I appreciate your kind words about my eagerness to help and knowledge. It's wonderful to know you'd recommend me to your friends and family.
great communication and took the time to find the right product for us
Reply from Lauren Stamper | The Tish Ashley Te...
September 8th, 2026 03:10 PM
Jesus, I'm happy to hear that you appreciated our communication and efforts in finding the right product for you. Thank you for your kind words.
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Great communication and timeliness to answering questions.
Reply from April Myrick
September 8th, 2026 05:34 PM
Thomas, I appreciate your feedback on my communication and responsiveness. I'm glad to have been able to assist you effectively.
Team was very responsive and keep us informed every step of the process.
Reply from Lauren Stamper | The Tish Ashley Te...
September 7th, 2026 01:44 PM
Michael, I'm pleased to hear that you found our team responsive and well-informed throughout the process. Thank you for your kind words.
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I loved my experience with Rick! He was kind and straight forward . I was extremely stressed & wanted to give up several times but Rick & Andy did not allow me to quit they always found a solution. Rick was always encouraging and honest . I...
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Reply from Rick Oaks
September 3rd, 2026 04:06 PM
I'm thankful for your kind words, Eric. It's nice to hear that my support, along with Andy's, made a positive impact during such a stressful time. I'm glad we could help you find solutions and keep things moving forward. Your appreciation means...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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