Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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I highly recommend Rick! He was actually a second opinion lender we reached out to, and after speaking with him and feeling confident in his knowledge and the outcome he presented, we decided to move forward with him, and I’m so glad we did!...
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Reply from Rick Oaks
September 3rd, 2026 04:05 PM
Thank you so much for your thoughtful review, Ida. I'm pleased to hear that my approach made a positive impact and that you felt well-supported throughout the process. Building trust is essential, especially in real estate, and I'm grateful...
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Luke and his team are head and shoulders above the rest. You can rest easy that your deal is being taken care of! No micromanaging, follow ups or babysitting needed! They just get it done and they get it done with a product that makes the most...
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Reply from Luke Hamlett
September 3rd, 2026 11:53 PM
Thank you, Mark! It's always a pleasure working with you. We appreciate the trust more than you know. Our job is to make your job easier, take great care of your clients, and keep the deal moving without you having to chase us down. Lucky to...
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Kellies dedicated to helping us get approved and her communication thought out the process!
Reply from Kellie Buchanan
September 7th, 2026 03:14 PM
Cole, I appreciate your kind words about my dedication and communication throughout the approval process. I'm glad I could assist you effectively.
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Reply from Bill Headrick
September 7th, 2026 08:46 PM
Melissa, I appreciate you taking the time to leave a rating. If there are any specific aspects you'd like to discuss or if there's anything I can do to improve your experience, please feel free to reach out to me directly.
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Trey Dugger
Trey is great!
Reply from Trey Dugger
September 4th, 2026 01:14 PM
Thaddius, I'm grateful for your kind words and the positive feedback. Thank you for sharing your experience with me!
Kellie was knowledgeable, helpful, and always available! I will not hesitate to refer her again to future buyers. working with Kellie was a great experience I look forward to repeating!
Reply from Kellie Buchanan
September 4th, 2026 07:40 PM
Noel, I'm glad to hear that you found my knowledge and availability helpful. It's wonderful to know that you had a great experience, and I truly appreciate your willingness to refer me to future buyers. Looking forward to working with you again!...
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Lauren and her team made our mortgage experience very seamless and well executed.
Reply from Lauren Stamper | The Tish Ashley Te...
September 4th, 2026 01:01 PM
Mathew, I'm glad to hear that you found the mortgage experience with Lauren and her team seamless and well executed. Thank you for sharing your positive feedback.
We ultimately closed successfully, and Lauren and her team worked hard to get the loan across the finish line. However, the process became extremely stressful when a potentially critical licensing issue related to qualifying income was raised...
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Reply from Lauren Stamper | The Tish Ashley Te...
September 2nd, 2026 12:48 PM
Stone, I appreciate you sharing your experience and acknowledging the hard work of my team in resolving the issue. I'm sorry for the stress caused by the late identification of the licensing matter and the delay it resulted in. Your feedback...
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Great communication and everything was completed in a timely manner to make our closing date .
Reply from Rick Oaks
August 31st, 2026 02:15 PM
I'm pleased to hear that the communication met your expectations, Donna, and that everything was completed on time for your closing date. Thank you for sharing your positive experience!
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Great communication. The team kept things moving to ensure my timeline was met.
Reply from Rick Oaks
August 31st, 2026 02:14 PM
I'm pleased to hear that the communication and teamwork met your expectations, Gregory. Ensuring your timeline is met is always a priority for me. Thank you for sharing your experience!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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