Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Trey Dugger
Great. communication
Reply from Trey Dugger
August 17th, 2026 01:25 PM
Kevin, I'm glad you found the communication great. Your feedback is valued, and I appreciate you taking the time to share it.
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From the very first introductory phone call with Rick, I felt like I was in good hands. He was professional, courteous, confident in his and his team abilities, and always willing to talk through any questions or concerns. He promised that...
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Reply from Rick Oaks
August 12th, 2026 04:14 PM
I'm pleased to know you felt well-supported from our first call, Natalie. It's important to me that you had a stress-free home buying experience, and I'm grateful for your trust. Thank you for your kind words about my team and me at Highlands...
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We had an outstanding experience with Lauren and her team. They were professional , knowledgeable, and incredibly attentive. Anytime I I had a concern or question, they responded quickly and addressed everything thoroughly, which gave me a...
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Reply from Lauren Stamper | The Tish Ashley Te...
August 14th, 2026 06:27 PM
Stacey, I'm grateful for your kind words and for choosing to work with Lauren and the team at Highlands Residential Mortgage again. It's wonderful to know that the professionalism, knowledge, and attentiveness provided you with confidence and...
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Kellie was very communicative. She was professional and easy to work with. I will be adding her to my list if referrals moving forward. Thank you!
Reply from Kellie Buchanan
August 11th, 2026 05:30 PM
Thank you, Leigh Anne! I enjoyed working with you and look forward to working together again in the future.
Lauren was incredible. The clients loved her !
Reply from Lauren Stamper | The Tish Ashley Te...
August 13th, 2026 08:04 PM
Jessica, I'm pleased to hear that you found Lauren incredible and that the clients loved her. Thank you for sharing your positive experience with us.
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Great communication, easy to understand, quick responses - best mortgage process I've been through!
Reply from Rob Rothrock
August 13th, 2026 05:53 PM
Jordan, I appreciate your kind words about the communication and responsiveness throughout your mortgage process. I'm happy to hear it was the best experience for you!
Bill was excellent!
Reply from Bill Headrick III
August 11th, 2026 01:43 AM
Thank you, Brooks, for your kind words. I'm pleased to know you had a good experience. If there's anything else I can assist you with, please don't hesitate to reach out.
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Prompt attention. I feel he made the process easier than past transactions.
Reply from Luke Hamlett
August 13th, 2026 12:37 PM
I'm pleased to hear that you felt the process was easier this time, Pamela. Your feedback about my prompt attention is greatly appreciated. If you need anything else, please feel free to reach out.
The support from Bill and Lauren.
Reply from Bill Headrick
August 13th, 2026 08:55 PM
Lauren, I appreciate your acknowledgment of the support you received from both me and Lauren. If there's anything more you'd like to share or discuss, please feel free to reach out.
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Rob Rothrock has received a review with 5 star rating from Albi K
Reply from Owner
August 15th, 2026 06:17 PM
Thank you for the great review!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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