

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Just how accessible Lauren and her team were. They were very on top of the title company and keeping all of our questions answered. Took a lot of our concerns and uncertainty out of the experienc. Can't thank them enough for helping get us...
read more
Reply from Lauren Stamper | The Tish Ashley Te...
June 4th, 2025 01:34 PM
I'm thrilled to hear that you found our team accessible and helpful throughout the process. It was a pleasure assisting you, and I'm delighted that we could help ease your concerns and uncertainties. Congratulations on your new home!
pleased with the communication and the timely responses.
Reply from Tracy Chairez
June 4th, 2025 01:31 PM
I'm glad to hear that you were pleased with the communication and timely responses. It was a pleasure assisting you, and I appreciate your positive feedback.
Updates and consistent communication!
Reply from Rob Rothrock
June 4th, 2025 01:27 PM
I appreciate your positive feedback, Nhi. Keeping you informed throughout the process is a priority, and I'm glad to know that the updates and consistent communication met your expectations. Thank you for choosing Highlands Residential Mortgage,...
read more
Lauren and team were always there for us to answer questions. Lauren especially was fabulous and never hesitated to let us know we could emai, call or text her. She walked us through our differment mortgage options and how it would impact our...
read more
Reply from Lauren Stamper | The Tish Ashley Te...
June 4th, 2025 01:23 PM
I'm delighted to hear that you had such a positive experience with us. It was my pleasure to assist you and provide the support you needed throughout the mortgage process. Thank you for your kind words and appreciation.
Dealing with Marlon Kelly made it great
he Was real attentive and was answered all my questions and concerns
Reply from Marlon Kelly
June 3rd, 2025 12:22 AM
I'm glad to hear that I could make your experience a positive one by being attentive and addressing all your questions and concerns. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
Communication and advise from Marlon
Reply from Marlon Kelly
June 2nd, 2025 02:24 PM
I'm glad to hear that you appreciated the communication and advice. It was a pleasure assisting you, and I look forward to helping you with your future needs at Highlands Residential Mortgage, Ltd.
He was clear about the documents I needed, patient with my technological ignorance and available quickly whenever I had questions.
Reply from Rick Oaks
June 2nd, 2025 11:41 AM
I'm glad to hear that you found the process clear and that I could assist you promptly. It was a pleasure helping you at Highlands Residential Mortgage, Ltd. If you have any more questions in the future, feel free to reach out.
Look made every effort to make himself available during the whole process. Aleays giving good advice and keeping us aware of the current and next steps in the process.
Reply from Luke Hamlett
June 1st, 2025 10:14 AM
I'm thrilled to hear that I could be of help throughout your mortgage process. Keeping you informed and providing solid advice is my priority, and I'm pleased to know you felt supported. Thank you for your kind words.
Great Service
Reply from Marlon Kelly
May 31st, 2025 02:12 PM
I'm thrilled to hear that you were satisfied with the service, Kenny. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
This was my first experience in this area and I heard stories from others about their experiences with the process but, with Kristin and her team, it was straightforward with plenty of assistance along the way. Thank you!
Reply from Kristen Walther
May 28th, 2025 03:57 PM
Chris, it was a pleasure working with you and I hope we have the chance again in the future.
711–720 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()