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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • C
    Cody H
    Fort Worth, TX
    Posted on June 1st, 2025 01:31 PM
    Just how accessible Lauren and her team were. They were very on top of the title company and keeping all of our questions answered. Took a lot of our concerns and uncertainty out of the experienc. Can't thank them enough for helping get us...
    read more
    Reply from Lauren Stamper | The Tish Ashley Te...
    June 4th, 2025 01:34 PM
    I'm thrilled to hear that you found our team accessible and helpful throughout the process. It was a pleasure assisting you, and I'm delighted that we could help ease your concerns and uncertainties. Congratulations on your new home!
  • S
    Sai S K
    Denton, TX
    Posted on June 1st, 2025 01:27 PM
    pleased with the communication and the timely responses.
    Reply from Tracy Chairez
    June 4th, 2025 01:31 PM
    I'm glad to hear that you were pleased with the communication and timely responses. It was a pleasure assisting you, and I appreciate your positive feedback.
  • N
    Nhi L
    Allen, TX
    Posted on June 1st, 2025 01:23 PM
    Updates and consistent communication!
    Reply from Rob Rothrock
    June 4th, 2025 01:27 PM
    I appreciate your positive feedback, Nhi. Keeping you informed throughout the process is a priority, and I'm glad to know that the updates and consistent communication met your expectations. Thank you for choosing Highlands Residential Mortgage,...
    read more
  • C
    Courtney H
    Fort Worth, TX
    Posted on June 1st, 2025 01:18 PM
    Lauren and team were always there for us to answer questions. Lauren especially was fabulous and never hesitated to let us know we could emai, call or text her. She walked us through our differment mortgage options and how it would impact our...
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    Reply from Lauren Stamper | The Tish Ashley Te...
    June 4th, 2025 01:23 PM
    I'm delighted to hear that you had such a positive experience with us. It was my pleasure to assist you and provide the support you needed throughout the mortgage process. Thank you for your kind words and appreciation.
  • for
    Marlon Kelly
    Encompass
    J
    Jose E R
    Dallas, TX
    Posted on May 31st, 2025 12:18 AM
    Dealing with Marlon Kelly made it great he Was real attentive and was answered all my questions and concerns
    Reply from Marlon Kelly
    June 3rd, 2025 12:22 AM
    I'm glad to hear that I could make your experience a positive one by being attentive and addressing all your questions and concerns. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
  • for
    Marlon Kelly
    Encompass
    B
    Brett T
    Celina, TX
    Posted on May 30th, 2025 02:16 PM
    Communication and advise from Marlon
    Reply from Marlon Kelly
    June 2nd, 2025 02:24 PM
    I'm glad to hear that you appreciated the communication and advice. It was a pleasure assisting you, and I look forward to helping you with your future needs at Highlands Residential Mortgage, Ltd.
  • Encompass
    B
    Brenda L
    Frisco, TX
    Posted on May 30th, 2025 11:39 AM
    He was clear about the documents I needed, patient with my technological ignorance and available quickly whenever I had questions.
    Reply from Rick Oaks
    June 2nd, 2025 11:41 AM
    I'm glad to hear that you found the process clear and that I could assist you promptly. It was a pleasure helping you at Highlands Residential Mortgage, Ltd. If you have any more questions in the future, feel free to reach out.
  • K
    Kevin M
    The Colony, TX
    Posted on May 29th, 2025 10:11 AM
    Look made every effort to make himself available during the whole process. Aleays giving good advice and keeping us aware of the current and next steps in the process.
    Reply from Luke Hamlett
    June 1st, 2025 10:14 AM
    I'm thrilled to hear that I could be of help throughout your mortgage process. Keeping you informed and providing solid advice is my priority, and I'm pleased to know you felt supported. Thank you for your kind words.
  • for
    Marlon Kelly
    Encompass
    K
    Kenny K
    Celina, TX
    Posted on May 28th, 2025 02:06 PM
    Great Service
    Reply from Marlon Kelly
    May 31st, 2025 02:12 PM
    I'm thrilled to hear that you were satisfied with the service, Kenny. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
  • C
    Chris C
    Lake Dallas, TX
    Posted on May 28th, 2025 01:26 PM
    This was my first experience in this area and I heard stories from others about their experiences with the process but, with Kristin and her team, it was straightforward with plenty of assistance along the way. Thank you!
    Reply from Kristen Walther
    May 28th, 2025 03:57 PM
    Chris, it was a pleasure working with you and I hope we have the chance again in the future.
  • 711–720 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.