

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
From the moment we connected with Luke Hamlett, he played a crucial role in the success of our home experience. We were guided through each step before it occurred and kept informed about the upcoming stages. Cyndi promptly sent emails requesting...
read more
Reply from Owner
July 1st, 2025 05:10 PM
Thank you, Dana!! It was absolutely our pleasure to walk y'all though the home buying process. Cyndi and I are always here to assist with any questions or needs that you and Kevin have in the future.
From the first day of contact we were provided what felt like "red carpet" experiences. Luke and Cyndi were ahead of our questions. Providing step by step instructions and heads up notification of time sensitive document that were coming up...
read more
Reply from Luke Hamlett
May 31st, 2025 12:41 PM
I'm thrilled to hear that you felt the "red carpet" experience from the start. It was a pleasure working with you, and I'm glad Cyndi and I could assist you with clear guidance and timely notifications. Thank you for your kind words and for...
read more
I love bringing my buyers to Rick because I am 100% confident he will take great care of them and we will have a smooth transaction for an on time or early close. Integrity, professionalism, and fun to work with.
Reply from Rick Oaks
May 27th, 2025 07:34 PM
Right back at you, my friend! It's always great to work with the best in the industry!
Great communication and helpfulness throughout the whole process.
Reply from Lauren Stamper | The Tish Ashley Te...
May 28th, 2025 11:26 AM
Thank you, Conrad, for your kind words. I'm thrilled to hear that our communication and support met your expectations throughout the process. It was a pleasure assisting you, and I appreciate your recognition of our efforts.
Top notch expertise, great communication, and on top of all the details!
Reply from Owner
July 1st, 2025 05:11 PM
Thank you, Francis! It was absolutely our pleasure to walk you though the home buying process. Cyndi and I are always here to assist with any questions or needs that you have in the future. Welcome to Texas!!
On top of every detail, very timely, communicates well, and makes well thought out recommendations.
Reply from Luke Hamlett
May 27th, 2025 06:31 PM
I'm thrilled to hear that you found the service detailed and timely. It was a pleasure working with you and ensuring that you received well-considered recommendations. Thank you for your positive feedback.
Communication on updates.
Reply from Rob Rothrock
May 27th, 2025 01:07 PM
I'm glad to hear that you were satisfied with the communication regarding updates. Ensuring clear and timely information is a priority. If there's anything else you need, please feel free to reach out.
Tracy completely understood my intentions and expectations. She was very easy to work with and kept me well informed on the rates, daily. This allowed for the best outcome possible in this very volatile environment.
Reply from Tracy Chairez
May 27th, 2025 11:56 AM
I'm thrilled to hear that I was able to meet your expectations and keep you informed throughout the process. It was a pleasure working with you to achieve the best possible outcome. Thank you for your kind words and the positive feedback!
Lauren was wonderful. Very communicative and kept us updated at every turn. It made buying our first hour a breeze!
Reply from Lauren Stamper | The Tish Ashley Te...
May 25th, 2025 05:24 PM
I'm thrilled to hear that your first home-buying experience was smooth and that you found my communication helpful. It was a pleasure assisting you through this process. Thank you for your kind words and trust in Highlands Residential Mortgage,...
read more
Amazing experience.
Reply from Rob Rothrock
May 22nd, 2025 02:53 PM
I'm thrilled to hear that you had an amazing experience, Kyle. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your feedback.
721–730 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()