

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Thank you
Reply from Lauren Stamper | The Tish Ashley Te...
June 8th, 2025 12:19 AM
We appreciate your gratitude, Lawrence. It was a pleasure to be of service. If you have any further questions or need assistance, feel free to reach out.
He gor got the deal done with great communication
Reply from Marlon Kelly
June 6th, 2025 07:53 PM
I'm glad to hear that the deal was completed successfully and that you were satisfied with the communication throughout the process. Thank you for your feedback, Suzy. If there's anything else I can assist you with, please feel free to reach...
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I appreciated the entire team being patient with us even when we would get frustrated throughout this process. The team worked thoroughly throughout all phases to make sure we had what we needed to hit our deadline.
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Reply from Lauren Stamper | The Tish Ashley Te...
June 6th, 2025 03:13 PM
I'm delighted to hear that our team was able to assist you effectively and meet your deadline. It's wonderful to know that our patience and thoroughness made a difference throughout your process. Thank you for your kind words and for choosing...
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Marlon, He
was there for me morning and night answered all my questions. And made me feel secured about the whole process.
Reply from Marlon Kelly
June 6th, 2025 03:51 AM
I'm thrilled to know that I could be there for you throughout the process, Gwenetta. Ensuring you felt secure and informed is my top priority. Thank you for your kind words and trust in Highlands Residential Mortgage, Ltd.
Tracy took the time to explain any and every detail and answer my questions even when I asked them more than once. I apprecitate all of her hard work in making experience a great one
Reply from Tracy Chairez
June 6th, 2025 01:14 AM
I'm thrilled to hear that you had a great experience and that I could assist you by addressing all your questions. Thank you for your kind words and for appreciating my efforts. It was a pleasure working with you.
Th a k you for all your help!
Reply from Kristen Walther-Merkins
June 5th, 2025 02:11 PM
I'm glad I could assist you. If there's anything more you need or any way I can further support you, please feel free to reach out. Thank you for choosing Highlands Residential Mortgage, Ltd.
Constant communication, he is kind spirit, patient, gave us various assistance that helped us get our documents in order. Referred us different people that where so helpful. He is the best. He helped us buy our first home.
Reply from Marlon Kelly
June 5th, 2025 12:51 PM
I'm thrilled to hear that your home-buying process was a success. It was a pleasure assisting you with constant communication and support. Thank you for your kind words and congratulations on purchasing your first home.
Quick and helpful! Made it easy!
Reply from Rick Oaks
June 2nd, 2025 07:08 PM
I'm thrilled to hear that you found the process quick and helpful, Kimberly. It was a pleasure to assist you and make things easy. Thank you for your positive feedback!
As a first time home buyer, Rob was extremely informative to help me feel confident throughout each step of the lending process. He and his team were quick to respond to any question, big or small, and was always very professional. I Highly...
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Reply from Owner
July 24th, 2025 07:19 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
We received thorough and consistent communication from Robert and his team. He made himself available on three separate occasions when I thought I was going to buy a house. I will recommend him and his team as much as I can.
Reply from Rob Rothrock
June 5th, 2025 12:10 AM
I'm thrilled to hear that you received thorough and consistent communication throughout your home buying process, Simon. It was my pleasure to be available to assist you on multiple occasions. Thank you for your recommendation; it means a lot...
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701–710 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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