Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lauren was great getting all the necessary documents to us and processing everything in a timely manner! Working with Lauren made getting the loan for our house a speedy, painless process!Thank You Lauren , for all you're hard work ! We can't...
read more
Reply from Lauren Stamper | The Tish Ashley Te...
June 15th, 2025 05:33 AM
I'm thrilled to hear that the loan process was speedy and painless for you. It was a pleasure assisting you, and I'm excited for you and Dan as you move to Texas and enjoy your new home. Thank you for your kind words!
great comunication and easy process
Reply from Lauren Stamper | The Tish Ashley Te...
June 15th, 2025 01:10 AM
I'm pleased to hear that you found the communication great and the process easy. It was a pleasure working with you, and we appreciate your feedback.
for
Marlon Kelly
Marlon, Niki and the entire staff were very helpful and professional. I highly recommend Highlands
Mortgage Company!!!
All comunication was timely and thorough. Always availble and very helpful to answer any questions. Lauren made this part of the home buying process easy. Thank you!
Reply from Lauren Stamper | The Tish Ashley Te...
June 15th, 2025 12:52 AM
I'm thrilled to hear that the communication was timely and thorough throughout your home buying process. It was my pleasure to assist you, and I'm glad I could make this experience easy for you. Thank you for your kind words and trust in us...
read more
David was extremely helpful and knowledgeable throughout the entire process. He helped explain what was needed and his team assisted in making the entire mortgage process smooth.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Nadine for the review. I'm happy to hear that you found my assistance helpful and that my team contributed to a smooth mortgage process. I hope you enjoy your new home!!
Kristen and her team always take great care of their clients and have great communication all around.
Reply from Kristen Walther-Merkins
June 12th, 2025 03:18 PM
Thank you, Mark, for your kind words. I am thrilled to hear that you appreciated the care and communication from my team at Highlands Residential Mortgage, Ltd. We strive to provide the best service possible, and your feedback means a lot to...
read more
Kristen was very communicative and wonderful
Reply from Kristen Walther-Merkins
June 12th, 2025 01:36 AM
I'm delighted to hear that you found the communication effective and had a wonderful experience. It was a pleasure assisting you, and I appreciate your feedback.
Tracy is always on her game, no matter what time of day or week she is a pro! Tracy is always in a great mood and is happy to help you through anything, even if you just need to vent a little.
Reply from Tracy Chairez
June 11th, 2025 05:45 PM
I'm thrilled to hear that you had such a positive experience, Robert. It's important to me to be available and supportive, and I'm glad I could assist you effectively. Thank you for your kind words!
As always, Bill's communication and level of expertise is unmatched. I highly recommend Bill and his team.
Reply from Bill Headrick III
June 5th, 2025 04:16 PM
I'm thrilled to hear that you are satisfied with my communication and expertise. It was a pleasure working with you, and I truly appreciate your recommendation. Thank you for your kind words.
Lauren and team were on top of everything and very informative through the whole process!
Reply from Lauren Stamper | The Tish Ashley Te...
June 8th, 2025 12:51 AM
Thank you, Morgan, for your kind words. I'm glad to hear that you found our team informative and proactive throughout the process. It was a pleasure working with you, and we appreciate your feedback.
691–700 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
