Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Communication and ethics was a big one. They were very considerate and compassionate towards our asperations in achieving our goal. I highly recommend Highlands Mortgage.
Reply from Sam Brock
July 8th, 2025 09:47 PM
I'm truly glad to hear that communication and ethics stood out in your experience. It's important to me that you feel valued and understood as you work towards your goals. Thank you for your high recommendation of Highlands Residential Mortgage....
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Catherine treated me like family. Any time I needed her she picked up. she is so on top of everything. made the process much easier and gave me peace of mind. thank you
Tracy was quick to answer any questions or concerns we had during the process, and overall made the process extremely easy. We're very grateful we were able to work with her
Reply from Tracy Chairez
July 8th, 2025 04:39 PM
I'm really pleased to hear that I could make the process straightforward for you and quickly address any questions or concerns you had. Your gratitude means a lot to me, and it was truly a pleasure helping you at Highlands Residential Mortgage,...
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The interaction and the constnt reaching out too me via email and ohone phone to ensure I understood the documents. Robert attended the closing and explained things further too me and gave me welcome to my first home gift. I was over joyed...
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Reply from Rob Rothrock
July 7th, 2025 07:48 PM
I'm thrilled to hear that you felt supported throughout the process. It was a pleasure attending your closing and ensuring you had a clear understanding of the documents. I'm delighted you appreciated the gift, and I am truly happy to have...
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David really values his clients as their own. He always made us feel important, no dumb questions and ALWAYS made things right.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much Courtney! It really means a lot. I’m glad I could be there for you and make the process smooth — always here if you or Tucker need anything!
Tracy and her team were very professional and helpful in keeping us on a tight deadline to close on our home. We're very thankful for the work they put in.
Reply from Tracy Chairez
July 6th, 2025 12:53 AM
I'm thrilled to hear that you had a positive experience with our team. Keeping to your tight deadline was a priority, and I'm glad we could assist in the process. Thank you for your kind words, and congratulations on your new home!
Easy close
Reply from Tracy Chairez
July 6th, 2025 12:46 AM
I'm glad to hear that the closing process was easy for you. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please feel free to reach out.
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Molly was very helpful and prompt! Although our process took longer but she was there at every step of the way and provided excellent guidance !
Reply from Molly Acosta
July 5th, 2025 01:35 AM
I'm glad to hear that you found my assistance helpful and prompt throughout the process. I appreciate your patience and am pleased to have been there to guide you every step of the way. Thank you for your kind words and for choosing Highlands...
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Rob updated my client every step of the way, this made her first home purchase smooth sailing. I appreciated this more than he Will ever know.
Reply from Rob Rothrock
July 5th, 2025 01:33 AM
I'm delighted to hear that the process was smooth for your client. Keeping everyone informed is a top priority, and I'm glad it made the experience positive for you both. Thank you for your kind words.
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Clay was great and made everything so easy ! I will refer family and friends to him for sure!! Thank you so much Clay you're the BEST!!
Reply from Clay Payne
July 4th, 2025 02:10 PM
I'm thrilled to hear that you found the process easy and are willing to refer your family and friends. Your kind words mean a lot, and it was a pleasure to assist you. Thank you for your trust and support!
641–650 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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