Plano West's Cover Image
Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • P
    PULAK K P
    Carrollton, TX
    Posted on June 30th, 2025 04:45 PM
    Molly was a great loan officer. She helped us through every step of the process!
    Reply from Molly Acosta
    July 3rd, 2025 04:45 PM
    I'm thrilled to hear that you had a great experience with your loan process. It was a pleasure assisting you every step of the way. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
  • M
    Matthew K D
    Denton, TX
    Posted on June 30th, 2025 04:04 PM
    She answered all of our questions quickly and made the entire process painfree.
    Reply from Tracy Chairez
    July 3rd, 2025 04:04 PM
    I'm thrilled to hear that I could make the process painless for you and quickly address all your questions. Thank you for your kind words and the 5-star rating. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd.
  • T
    Trupti G
    Frisco, TX
    Posted on June 30th, 2025 03:50 PM
    Very professional and always ready to help With any issues that come up ! Great to work with !
    Reply from Molly Acosta
    July 3rd, 2025 03:50 PM
    I'm thrilled to hear that you found my assistance professional and helpful. It was a pleasure working with you, and I'm glad I could support you throughout the process. Thank you for your kind words!
  • N
    Neal M
    Midlothian, TX
    Posted on June 30th, 2025 02:00 PM
    This is the 7th house that I have purchased and never had a loan processed as fast as this one. Overall everything went smoothl.
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 3rd, 2025 02:02 PM
    I'm thrilled to hear that your loan process was swift and smooth. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and trust in our team.
  • A
    Abey V
    Rockwall, TX
    Posted on June 30th, 2025 02:01 AM
    Great response and attention.
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 3rd, 2025 02:03 AM
    Thank you for your kind words, Abey. I am pleased to hear that you appreciated the response and attention you received. If there is anything more we can assist you with, please feel free to reach out.
  • G
    Gregorio B C
    Blue Ridge, TX
    Posted on June 29th, 2025 01:13 AM
    We were informed all through the process of our home loan purchase by Tracy and Lauren.
    Reply from Tracy Chairez
    July 2nd, 2025 01:14 AM
    I'm glad to hear that you felt well-informed throughout your home loan process. It was a pleasure working with you alongside Lauren. Thank you for your feedback, and congratulations on your new home purchase!
  • Encompass
    P
    Priya C
    Murphy, TX
    Posted on June 28th, 2025 10:56 PM
    Sam and his team were responsive, thorough, and supportive. I did not feel alone or uncertain at any point in the process even with some unexpected hurdles. He was always available for detailed explanations to any questions I had and inspired...
    read more
    Reply from Sam Brock
    August 7th, 2025 07:24 PM
    I appreciate knowing you felt supported and confident throughout the process. It was a pleasure assisting you, and I'm glad I could be there to provide clarity and assurance as you navigated your first home purchase. Thank you for your kind...
    read more
  • S
    Shumaila R
    Denton, TX
    Posted on June 28th, 2025 06:18 PM
    Great experience!
    Reply from Tracy Chairez
    July 1st, 2025 06:19 PM
    I'm thrilled to hear that you had a great experience, Shumaila. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your feedback!
  • C
    Cindy V
    Midlothian, TX
    Posted on June 28th, 2025 11:37 AM
    You Guys worked quickly and made everything happen in a short time for my clients. I really had zero stress on this cont. Thank you!
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 1st, 2025 11:38 AM
    I'm delighted to hear that the process was quick and stress-free for your clients. It was a pleasure working with you, and I appreciate your kind words.
  • M
    Md H
    Carrollton, TX
    Posted on June 28th, 2025 03:20 AM
    I've worked with Molly Acosta on numerous home financing transactions for my clients, and I highly recommend her to everyone. She is extremely experienced and knowledgeable in her field, always providing clear guidance and expert advice throughout...
    read more
  • 651–660 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.