

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Molly went above and beyond to be sure I was informed and understood every step of the process. it was the best experience I have had in a mortgage process. I would recommend anyone and everyone to Molly.
Reply from Molly Acosta
July 21st, 2025 11:53 AM
I'm genuinely delighted to know that your experience with the mortgage process was the best you've had. Ensuring that you were informed and comfortable every step of the way was a priority for me, and I'm so pleased to see it made a difference....
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Buying a home is a stressful process and Kelsey was helpful and reassuring even when I was overwhelmed and difficult to work with.
Reply from Kelsey Acosta
July 21st, 2025 03:51 AM
I'm glad I could provide some reassurance during the home buying process. I understand how overwhelming it can be, and it's important to me to be there for my clients every step of the way. Thank you for your patience and trust. If you need...
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Molly was say to work with and very quick to respond to us when we had questions. She kept us in the loop thecentire the entire time.
Reply from Molly Acosta
July 20th, 2025 11:28 AM
It's wonderful to know that my responsiveness and communication met your needs throughout the process. Keeping you informed and being there for your questions is important to me, and I'm glad you felt supported. Thank you for sharing your experience,...
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Super communication!
Reply from Tracy Chairez
July 19th, 2025 11:06 AM
I appreciate your comment on the communication, Floyd. Staying connected and ensuring you're informed throughout the process is something I prioritize. If there's anything further you need or if you have more questions, feel free to reach out....
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April and Andy are wonderful to work with during the home buying process. As first time buyers, we had a lot of questions and they took time to explain everything . They made sure we understood the loan and components. I would recommend them...
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Reply from April Myrick
July 18th, 2025 11:31 AM
Thank you for sharing your experience, Alissa. I'm delighted to know that Andy and I were able to support you effectively during your first home-buying process. Your understanding of the loan details is important, and I'm glad we could help...
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Just overall great experience, I had no questions go unanswered and an extremely friendly time all around.
Reply from Kellie Buchanan
July 15th, 2025 02:20 AM
Robert, I'm so glad to hear that your experience was smooth and that all your questions were addressed. Knowing that the process felt friendly and accommodating is wonderful feedback. It was truly a pleasure working with you at Highlands Residential...
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April is a true professional - From her communication to her efficiency she is a standout in the lending industry, I would highly recommend April to ALL future buyers.
Reply from April Myrick
July 13th, 2025 01:37 AM
I truly appreciate your kind words and recommendation, Keri. It's wonderful to hear that my communication and efficiency made a positive impact on your experience. Supporting client's needs with professionalism is important to me, and I'm glad...
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This amazing team led by Lauren Stamper was able to close my clients in less than two weeks! The attention to detail, the choice of financing options, the speed, and the incredible customer service were excellent! I HIGHLY recommend Lauren...
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Reply from Lauren Stamper | The Tish Ashley Te...
July 11th, 2025 12:20 PM
Thank you so much, Lorri, for your wonderful feedback. I'm truly pleased that we could close your clients' transactions so swiftly and that you valued the attention to detail and customer service provided. It's always my goal to offer excellent...
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Very fast with the whole process. Weekly updates were nice and getting the CTC 2 days before closing was very nice as well.
Reply from Kellie Buchanan
July 11th, 2025 01:38 AM
I'm glad to hear that you appreciated the speed and communication throughout the process, Marcos. Receiving the Clear to Close ahead of schedule is always a great feeling, and I'm pleased it added to your experience. Thank you for choosing...
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She was always available to speak with you.
Reply from Tracy Chairez
July 8th, 2025 10:33 PM
I'm glad to hear that my availability made a positive impact on your experience. Being there for you is important to me, and I'm pleased I could support you effectively throughout the process. If there's anything more I can do for you, please...
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631–640 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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