Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Thank you!
Reply from Tracy Chairez
July 27th, 2025 03:47 PM
I'm grateful for your simple yet meaningful message, John. Knowing that you're appreciative of the experience means a lot to me. If there's anything else you need or any questions you might have, don't hesitate to reach out. Take care!
David was super easy to work with and made our first-time homebuying experience easy. He was very prompt with answering our questions and supportive throughout the whole process.
Reply from David Starkey
May 12th, 2026 09:56 PM
I'm happy to hear that your first-time homebuying experience went smoothly. It was a pleasure to assist you and Kyle. I'm here for any future needs you may have. Congrats on your new home!
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We had a fantastic experience working with Rob during our mortgage process. He was knowledgeable, professional, and responsive, guiding us through every step with clarity. His attention to detail made the journey smooth and manageable. We highly...
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Reply from Rob Rothrock
July 24th, 2025 07:18 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
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Rob was awesome through the entire process. He was very easy to contact and always had great advice on any questions. I would highly recommend him to anyone. It was a pleasure working with him.
Reply from Rob Rothrock
July 24th, 2025 07:18 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
There are not enough positive words in the English language to fully describe the incredible work Tracy has done for us. She has exceeded all expectations! My wife and I have owned three previous homes, and the service provided by Highlands...
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Reply from Tracy Chairez
July 24th, 2025 12:28 PM
Thank you, Ahmed, for such a heartfelt review. It means a lot to know that I was able to exceed your expectations and set a new standard for your experience. I’m truly grateful to have assisted you and your wife, and I'm thrilled to hear that...
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Molly was quick to respond and keep us up to date on all of the details and timing of the transaction.
Reply from Molly Acosta
July 24th, 2025 01:17 AM
I'm grateful for your feedback, Jason. Keeping you informed and responding quickly are important priorities for me, so I'm happy to know those aspects of the service stood out for you. Thank you for trusting me with your transaction at Highlands...
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Bill and his team were extremely communicative, always available to answer questions and were able to give us the clear to close earlier than anticipated!
Reply from Bill Headrick
July 22nd, 2025 12:51 PM
I'm delighted to hear that you found the communication and availability of my team and me helpful throughout your homebuying process. Achieving a clear to close earlier than expected is always a plus, and I'm glad we could make that happen...
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Very easy to work with. communication was excellent. The e-sign made it all simple and easy
Reply from Tracy Chairez
July 22nd, 2025 04:51 AM
Thank you, Jeffery, for highlighting the experience you had working with me. I'm glad that the communication met your expectations and that the e-sign process offered simplicity and ease for you. Making things as straightforward as possible...
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Exceptional communication and compassionate service.
Reply from April Myrick
July 21st, 2025 02:20 PM
Thank you, Lory, for your kind words. It's great to hear that my communication and service were appreciated. Providing compassionate and effective assistance is something I strive for in every interaction. If there's anything else you need,...
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I have worked with her before and she is fantastic! Very open to our needs and gives great advice and support. Very responsive and proactive. I would recommend her in a heartbeat!
Reply from April Myrick
July 21st, 2025 12:45 PM
Thank you, Derek, for the wonderful feedback. It means a lot to hear that you find my support and advice valuable and that I've been responsive to your needs. I'm grateful for your recommendation and always strive to provide proactive service....
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621–630 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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