

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Luke always got back to me very quickly. Every question I had, he explained in a way that made the details easy to understand. I felt very comfortable trusting him with my information, and I could tell he always had my best interests in mind....
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Reply from Luke Hamlett
August 19th, 2025 05:19 PM
Thank you, Eileen!! We are so excited for you and Brad. Never hesitate to call, text, or email if there's any questions or anything Cyndi and I can help with. Congratulations!!
Great communication! I always felt like she had our best intrest in mind.
Reply from Kristen Walther
August 19th, 2025 05:23 PM
Kasey, I am grateful to have past clients like you guys. I know you will love McKinney for years and hope we can work together again.
Kristen
⭐️
~Donna Eagan , Realtor with The Jan Richey Team
Reply from Molly Acosta
August 18th, 2025 01:43 PM
Thank you for your collaboration, Donna. Your expertise and teamwork are invaluable in ensuring a smooth and seamless process for our clients. I'm grateful for your partnership with The Jan Richey Team and look forward to continuing our successful...
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Your clear communication & quick responses helped make us feel very confident in our financing choice. We appreciated how kind & patient you were with us anytime a question arose. We would recommend you over & over.
Reply from Tracy Chairez
August 16th, 2025 01:58 PM
Thank you, Chelsea, for sharing your experience. I'm glad to hear that my communication and responsiveness helped to instill confidence in your financing decision. It was my pleasure to assist with any questions you had and ensure you felt...
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The team move things fast and efficiently. I really appreciate their hard work.
Reply from Lauren Stamper | The Tish Ashley Te...
August 15th, 2025 04:26 PM
Thank you, Jesus, for your kind words. I'm glad to hear that the team's speed and efficiency made a positive impact on your experience. Your appreciation for our hard work means a lot to me. If there's anything more you need or any way I can...
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David Starkey was responsive and helpful. he Always made us feel like we were taken care of and always answered all of our questions. He went above an beyond our expectations of what what working with a lender would be like . I would not hesitate...
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Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you Joseph for the review and your trust! It was a pleasure helping you and Aubrey. I’m thrilled you’re happy with the experience.
Tracy is extremely sociable and her unrivaled knowledge of the home loan process was evident from my first interaction with her. She is thorough and detailed oriented, responds promptly to questions, and explains information clearly and concisely....
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Reply from Tracy Chairez
August 14th, 2025 06:37 PM
Thank you, Veronica, for your kind words and recommendation. I'm thrilled to hear that my knowledge and approach made a positive impact on your home loan journey. I'm particularly glad that I could support you through the appraisal challenge...
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Answered all my questions and was willing to talk me through multiple scenarios.
Reply from Sam Brock
August 14th, 2025 01:33 PM
I'm pleased to hear that I could answer all your questions and guide you through various scenarios. Providing clarity and support is something I prioritize, so I'm glad you felt that during our interactions. If there’s anything else I can help...
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Highly recommend Kristen and Staci! They did an amazing job helping me purchase my first home. The communication and service were excellent, and we were able to close in a quick turnaround!
Reply from Owner
May 27th, 2026 08:00 PM
Thank you for your kind words, Aleesia. I'm pleased to hear that you had a great experience with both Staci and me during your first home purchase. It's appreciated to know that the communication and service met your expectations, and we could...
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Communication and service were excellent from Kristen and Staci! They helped me complete a very quick closing with no issues.
Reply from Kristen Walther
August 14th, 2025 12:02 PM
I'm so pleased to know that you had an excellent experience with the communication and service. It's great to hear that Staci and I could assist you in completing a swift and seamless closing. If there’s anything else you need in the future,...
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591–600 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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