Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Loved working with Lauren ! She made the transaction run smoothly and close on time. I would love to work with her again and highly recommend her to everyone looking for a lender that is great on communication and getting the job done.
Reply from Lauren Stamper | The Tish Ashley Te...
November 4th, 2025 09:38 PM
I'm glad to hear you had a smooth transaction, Shea, and that I could help everything close on time. Your recommendation means a lot, and I appreciate your kind words about the communication. If you're ever in need of assistance again, I'd...
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Kristen Walther has received a review with 5 star rating from Mary A F
Personal attention, good communication and she knows what she's doing
Reply from Kristen Walther-Merkins
November 4th, 2025 07:17 PM
Thank you for highlighting the importance of personal attention and good communication in your experience. I'm pleased to know that my efforts met your needs. If you have any more questions or require further assistance, I'm here to help.
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Great experience from beginning to closing . We can't say thank you enough for your guidance and making this experience stress free . Thank you so much
Reply from Sam Brock
November 4th, 2025 09:21 PM
I appreciate your kind words, Cassandra. I'm glad to hear that the process felt seamless and stress-free for you from start to finish. Your gratitude means a lot, and if you have any more questions or need assistance in the future, I'm here...
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everyone just made sure I was taken care of behind the scenes more, and advocated for me more than I could have asked for! And they were happy to reexplain things to me when I was having a hard time understanding. 100 times over again I would...
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Reply from Lauren Stamper | The Tish Ashley Te...
November 3rd, 2025 09:39 PM
I'm truly glad to hear that you felt well-supported and that we could advocate on your behalf, Ashley. Explaining things until you're comfortable is all part of ensuring a smooth process. Thank you for your kind words and trust. Feel free to...
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Tracy is an amazing person, she worked tirelessly with us during our process and even though we ran into a few roadblocks, she kept us motivated and found a way to make it happen. I listened to everything she had to say and it turned out wonderful....
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Reply from Tracy Chairez
November 3rd, 2025 09:10 PM
I appreciate your kind words, Corey. I'm glad I could support you through the process and help navigate any challenges along the way. It's rewarding to hear that everything turned out well and that closing on your home was a smooth experience....
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Lauren and her team were very responsive and eager to assist us in finding a way to move into our new home.
Reply from Lauren Stamper | The Tish Ashley Te...
November 3rd, 2025 07:01 PM
I'm pleased to hear that you found the responsiveness and support helpful in your home journey, Marcus. Being part of the process to get you settled into your new home means a lot. If there's anything else I can do for you, please don't hesitate...
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Kristen and Staci are hands down the BEST. They were always a call or email away and answered promplty. They made the entire process less stressfull. I am beyond blessed for the opportunity to work with them as a 1st time home buyer. I am also...
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Reply from Kristen Walther-Merkins
November 3rd, 2025 02:30 PM
I truly appreciate your generous feedback, Kandi. It's wonderful to hear that you felt supported throughout the home buying process and that I was able to meet your needs promptly. Working with you as a first-time homebuyer was a pleasure,...
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Lauren worked exceptionally har on this file. My Buyer was over-the-top pleased with her constant clear communication anded mget to the closing table not just on the due date but three days before she went above and beyond to help this First...
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Reply from Lauren Stamper | The Tish Ashley Te...
November 3rd, 2025 02:42 PM
I'm grateful for your uplifting feedback, Kim. It's rewarding to know that the communication helped your buyer have a smooth journey to homeownership, reaching the closing table ahead of schedule. Supporting you and your client through this...
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Kelsey and her team were fantastic! They made the process really easy and kept us in the loop with any changes. Kelsey was super acessible when we had any questions and that was greatly appreciated!
Reply from Kelsey Acosta
November 3rd, 2025 05:27 PM
I'm pleased to know that the process felt easy and transparent for you, Rhette. Being accessible for any questions is a priority, and I'm glad it was helpful. If you have any more questions or need further assistance, please feel free to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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