Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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7 days closing compared to a month and a half closing from my last lender. Truely THE BEST Loan Officer
Reply from Rob Rothrock
November 11th, 2025 01:54 PM
I’m glad to hear that the closing process went so smoothly and quickly for you, Adrian. Streamlining this experience is always a priority for me. Thank you for considering me the best loan officer—your words mean a lot! Let me know if there's...
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Lauren and team were incredible! So helpful through the process and made it all painless.
Reply from Lauren Stamper | The Tish Ashley Te...
November 11th, 2025 07:13 PM
I'm pleased that I could make the process helpful and painless for you, Daniel. Your feedback is valued, and I'm glad we were able to assist you effectively. Should you need any more support in the future, feel free to get in touch.
Excellent. Working with Tracy was a great experience.
Reply from Tracy Chairez
November 10th, 2025 06:32 PM
Thank you for your feedback, Girdhari. I'm glad to hear that you had a positive experience working with me. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
professional, prompt and attentive.
Reply from Catherine Closuit
June 4th, 2026 06:17 PM
Thank you Antony, it was great working with you again:)
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Always a pleasure to work with Luke.
Reply from Luke Hamlett
November 6th, 2025 04:29 PM
It's great to hear that working together has been a positive experience. If there's anything else you need or if you have any questions in the future, I'm always available to help. Thank you for your support and for choosing Highlands Residential...
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Kristen is a great person to work with. She really cares. Love her
Reply from Kristen Walther-Merkins
November 6th, 2025 02:23 PM
It's a pleasure to hear such kind words about our work together, Diane. I genuinely care about every client I work with, so knowing this resonated with you means a lot. If there's ever anything more you need, I'm here to help.
A lot of companies do not provide direction when offering services, I felt i got the best advice from Lauren and her team. Very professional and prompt
Reply from Lauren Stamper | The Tish Ashley Te...
November 6th, 2025 02:36 PM
Providing clear and helpful advice is important to me, so I'm glad I could assist you effectively, Thomas. Your feedback about the professionalism and promptness is appreciated. If there's anything else you need in the future, just let me know....
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Kristen was GREAT to work with throughout the proces. The title company could have been easier to work with although the gentleman that handled the actual closing was very professional and effecient.
Reply from Kristen Walther-Merkins
November 6th, 2025 09:18 PM
It's great to hear that working with me met your expectations, Kenneth. I understand how vital it is for the entire process to go smoothly, and I'm glad the closing was handled professionally despite any challenges. If you have further questions...
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As first time home buyers not knowing what to expect, the process was stress free and couldn't have asked for better service.
Reply from Kristen Walther-Merkins
November 6th, 2025 03:05 PM
I'm glad to hear that your experience as a first-time home buyer felt stress-free, Morgan. Ensuring the process went smoothly for you was my main goal. If you ever need assistance or have more questions in the future, I'm here to help.
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Fast service and explanation of mortgage
Reply from Sam Brock
November 5th, 2025 04:42 PM
I'm glad to hear that you found the service prompt and the explanations clear, Christian. Providing efficient support and clarity is something I strive for with every client. If there's anything else you need or further questions you have,...
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471–480 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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