Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Kellie is ALWAYS top notch and she really cares. That's obvious. She is thorough and upfront in her descriptions. A pure JOY.
Reply from Kellie Buchanan
December 26th, 2025 05:05 PM
John, I'm grateful for your thoughtful review. It's important to me that my clients feel both informed and cared for throughout the process. Your comments about being thorough and upfront really resonate with the approach I aim for each time....
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AMAZING communication, and THANK YOU BUNCHES. Have a Merry Christmas:)
Reply from Kristen Walther-Merkins
December 25th, 2025 09:50 PM
I'm really happy to hear you appreciated the communication, Emily. Your kind words mean a lot. Wishing you a Merry Christmas as well! If you ever need anything, just let me know.
Lauren and her team were amazing to work with. They walked me through the process step by step. I was traveling a lot for work during the gathering of information faze of the process and Lauren took time out of her day to take paperwork downtown...
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Reply from Lauren Stamper | The Tish Ashley Te...
December 25th, 2025 08:10 PM
Linda, I'm truly glad to know that the step-by-step guidance was helpful for you. Taking care of paperwork during your travels was part of ensuring we stayed on track for your closing date. It's great to hear that discussing your financial...
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Lauren took such great care of us and we will recommend her and use her any time we can in the future. Thank you for such attention to detail and treating us like family thoughout this buying process!!!
Reply from Lauren Stamper | The Tish Ashley Te...
December 25th, 2025 04:37 PM
I'm glad to know that you felt well cared for during your buying process, James. Paying attention to detail and ensuring that you felt at ease were important to me. Your willingness to recommend and work with me in the future means a lot. If...
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Great communication
Reply from Molly Acosta
December 25th, 2025 02:41 PM
Effective communication is key, and I'm pleased to know that it made a positive impact on your experience. Should you need anything else or have any questions in the future, feel free to reach out.
Tracy was absolutely amazing. This was the best experience I have had with a lending process. She was attentive, very professional, and a pleasure to work with during this process. I feel she went above and beyond as our situation was compliated....
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Reply from Tracy Chairez
December 25th, 2025 03:32 PM
I'm thankful for your feedback, William. I'm glad to hear that you found my approach attentive and professional, especially given the complexities of your situation. It's important to me that the lending process feels manageable and supportive...
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Fantastic lender especially if you’re a first time homebuyer! Very communicative and knowledgeable, highly recommend!
Reply from Owner
January 13th, 2026 02:26 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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Rob does everything he can do keep the deal moving forward. Agents and clients like working with him. Title companies like him too.
Reply from Rob Rothrock
December 24th, 2025 05:33 PM
I'm grateful for your feedback, Andrew. Keeping the deal moving forward smoothly is something I focus on, and it's great to hear that agents, clients, and title companies appreciate working with me. Thank you for sharing your experience. If...
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Molly and the team were wonderful to work with. Lots of communication through every step and explained the what and the whys along the way. She made the process quite painless and quick. Will highly recommend.
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Reply from Molly Acosta
December 23rd, 2025 04:09 PM
It's great to know you found the process quick and painless, and that the communication throughout each step was clear and helpful. I strive to ensure a seamless experience for everyone I work with. Thank you for recommending my services. If...
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Catherine was very communicative and easy to work with
411–420 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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