Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great job everyone!
Reply from Lauren Stamper | The Tish Ashley Te...
January 12th, 2026 09:35 PM
Thank you for your kind words, Angie. I truly appreciate your support. If there's anything more I can assist with or any questions you have, feel free to reach out.
Very helpful with the whole process
Reply from Lauren Stamper | The Tish Ashley Te...
January 12th, 2026 08:41 PM
I'm glad to know that I could be of help throughout the process, Emanuel. If you have any further questions or require assistance in the future, don't hesitate to get in touch.
for
April's attention to detail and service go so far beyond what other offer, it's not even close. Without a doubt, she is one of the best lenders I have ever worked with - and as a Realtor, I have worked with quite a few! If you've got April...
read more
Reply from April Myrick
January 12th, 2026 08:00 PM
It's truly satisfying to hear such positive feedback from you, Javier. Your kind words about my attention to detail and service mean a lot, especially coming from someone with your experience in real estate. I'm glad to have made a strong impression,...
read more
Kristen made the loan process easy.
Reply from Kristen Walther-Merkins
January 9th, 2026 09:44 PM
I appreciate your feedback, Kerry. I'm glad to know that the loan process felt straightforward for you. If you ever have further questions or need any help, please don't hesitate to get in touch.
Bill is an experienced mortgage lender, who is knowledgable, responsive and pro-active. His professionalism and calm guidance make what can be a stressful process, feel seemless and well managed. He always took the time to answer questions...
read more
Reply from Bill Headrick III
January 5th, 2026 07:01 PM
I appreciate your kind words and recommendation, Franceanna. It's important to me that the mortgage process feels manageable, and I'm glad to know my approach made a positive difference for you. Taking the time to answer questions thoroughly...
read more
Kristin did a great job explaining the process and was always friendly and available.
Reply from Kristen Walther-Merkins
January 5th, 2026 02:35 PM
I'm pleased to know that my explanations and availability were helpful to you, Dustin. It's important to me that every step of the process is clear and supportive. If you have any more questions or need assistance down the road, feel free to...
read more
Lauren was very involved step by step to help me with the refinancing.
Reply from Lauren Stamper | The Tish Ashley Te...
January 2nd, 2026 08:57 PM
I'm pleased to hear that my involvement was helpful in navigating each step of your refinancing process, Laura. It was important to me to ensure everything went smoothly for you. If there’s anything else you need or any questions arise, feel...
read more
Lauren, Ingrid, Emily always a call away and very helpful on every step of the process. thank you
Reply from Lauren Stamper | The Tish Ashley Te...
December 29th, 2025 07:55 PM
It's great to hear that you found our support readily available at every step. If there's anything more I can assist you with or any questions you have, please feel free to reach out.
for
I felt comfortable and confident in my home search knowing we had Luke and Cyndi on our side. They kept us informed on the process, gave us realistic information and numbers, and made sure everything was in line for closing! They were creative...
read more
Reply from Owner
August 7th, 2026 11:20 PM
I'm grateful for your kind words, Ruby. It's good to know that you felt comfortable and confident during the process. I'm pleased that Cyndi and I could provide the information and support you needed for your home search and closing. If there's...
read more
for
I felt comfortable and confident in my home search knowing we had Luke and Cyndi on our side. They kept us informed on the process, gave us realistic information and numbers, and made sure everything was in line for closing! They were creative...
read more
Reply from Luke Hamlett
December 26th, 2025 09:32 PM
Your feedback about your home search experience means a lot to me. It's important that you felt confident and comfortable with the process. Keeping you informed and providing realistic details is something I prioritize, and I'm glad that attention...
read more
401–410 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
