Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Mollys personal care and excellence options and sound advice also her flexibility
Reply from Molly Acosta
September 8th, 2026 06:37 PM
Dona, I'm pleased to know that you appreciated my personal care and advice. Your kind words about my flexibility mean a lot to me.
She is very knowledgeable and eager to help! Will recommend to friends and family
Reply from Lauren Stamper | The Tish Ashley Te...
September 8th, 2026 05:41 PM
Nancy, I appreciate your kind words about my eagerness to help and knowledge. It's wonderful to know you'd recommend me to your friends and family.
great communication and took the time to find the right product for us
Reply from Lauren Stamper | The Tish Ashley Te...
September 8th, 2026 03:10 PM
Jesus, I'm happy to hear that you appreciated our communication and efforts in finding the right product for you. Thank you for your kind words.
for
Great communication and timeliness to answering questions.
Reply from April Myrick
September 8th, 2026 05:34 PM
Thomas, I appreciate your feedback on my communication and responsiveness. I'm glad to have been able to assist you effectively.
Team was very responsive and keep us informed every step of the process.
Reply from Lauren Stamper | The Tish Ashley Te...
September 7th, 2026 01:44 PM
Michael, I'm pleased to hear that you found our team responsive and well-informed throughout the process. Thank you for your kind words.
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I loved my experience with Rick! He was kind and straight forward . I was extremely stressed & wanted to give up several times but Rick & Andy did not allow me to quit they always found a solution. Rick was always encouraging and honest . I...
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Reply from Rick Oaks
September 3rd, 2026 04:06 PM
I'm thankful for your kind words, Eric. It's nice to hear that my support, along with Andy's, made a positive impact during such a stressful time. I'm glad we could help you find solutions and keep things moving forward. Your appreciation means...
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I highly recommend Rick! He was actually a second opinion lender we reached out to, and after speaking with him and feeling confident in his knowledge and the outcome he presented, we decided to move forward with him, and I’m so glad we did!...
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Reply from Rick Oaks
September 3rd, 2026 04:05 PM
Thank you so much for your thoughtful review, Ida. I'm pleased to hear that my approach made a positive impact and that you felt well-supported throughout the process. Building trust is essential, especially in real estate, and I'm grateful...
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Luke and his team are head and shoulders above the rest. You can rest easy that your deal is being taken care of! No micromanaging, follow ups or babysitting needed! They just get it done and they get it done with a product that makes the most...
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Reply from Luke Hamlett
September 3rd, 2026 11:53 PM
Thank you, Mark! It's always a pleasure working with you. We appreciate the trust more than you know. Our job is to make your job easier, take great care of your clients, and keep the deal moving without you having to chase us down. Lucky to...
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Kellies dedicated to helping us get approved and her communication thought out the process!
Reply from Kellie Buchanan
September 7th, 2026 03:14 PM
Cole, I appreciate your kind words about my dedication and communication throughout the approval process. I'm glad I could assist you effectively.
n/a ***********
Reply from Bill Headrick
September 7th, 2026 08:46 PM
Melissa, I appreciate you taking the time to leave a rating. If there are any specific aspects you'd like to discuss or if there's anything I can do to improve your experience, please feel free to reach out to me directly.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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