Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Trey is great!
Reply from Trey Dugger
September 4th, 2026 01:14 PM
Thaddius, I'm grateful for your kind words and the positive feedback. Thank you for sharing your experience with me!
Kellie was knowledgeable, helpful, and always available! I will not hesitate to refer her again to future buyers. working with Kellie was a great experience I look forward to repeating!
Reply from Kellie Buchanan
September 4th, 2026 07:40 PM
Noel, I'm glad to hear that you found my knowledge and availability helpful. It's wonderful to know that you had a great experience, and I truly appreciate your willingness to refer me to future buyers. Looking forward to working with you again!...
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Lauren and her team made our mortgage experience very seamless and well executed.
Reply from Lauren Stamper | The Tish Ashley Te...
September 4th, 2026 01:01 PM
Mathew, I'm glad to hear that you found the mortgage experience with Lauren and her team seamless and well executed. Thank you for sharing your positive feedback.
We ultimately closed successfully, and Lauren and her team worked hard to get the loan across the finish line. However, the process became extremely stressful when a potentially critical licensing issue related to qualifying income was raised...
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Reply from Lauren Stamper | The Tish Ashley Te...
September 2nd, 2026 12:48 PM
Stone, I appreciate you sharing your experience and acknowledging the hard work of my team in resolving the issue. I'm sorry for the stress caused by the late identification of the licensing matter and the delay it resulted in. Your feedback...
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Great communication and everything was completed in a timely manner to make our closing date .
Reply from Rick Oaks
August 31st, 2026 02:15 PM
I'm pleased to hear that the communication met your expectations, Donna, and that everything was completed on time for your closing date. Thank you for sharing your positive experience!
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Great communication. The team kept things moving to ensure my timeline was met.
Reply from Rick Oaks
August 31st, 2026 02:14 PM
I'm pleased to hear that the communication and teamwork met your expectations, Gregory. Ensuring your timeline is met is always a priority for me. Thank you for sharing your experience!
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Very efficient and pleasant to deal with. Made the process very easy!
Reply from Molly Acosta
August 31st, 2026 03:01 PM
John, I appreciate your kind words about my efficiency and the pleasant experience you had. I'm happy to know that I could make the process easy for you.
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Rick made our home buying process super easy and as stressless as possible. He will always be my go-to with home loans.
Reply from Rick Oaks
August 27th, 2026 04:04 PM
Thank you so much, Jerri! It is always a pleasure to work with a professional like you! Enjoy your beautiful new home and I'm always just a call away when you need me!
and all of the staff was very b nice through the process and made everything knowledgeable and underst
Reply from Lauren Stamper | The Tish Ashley Te...
August 31st, 2026 02:48 PM
Leroydrion, I'm happy to hear that the staff was nice and helped make the process understandable for you. Thank you for sharing your experience with us!
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April and team were grest to work with. They stayed late well into the evening hours to make sure we funded that same day. will definitely recommend April and team to all our freinds.
Reply from April Myrick
August 31st, 2026 12:59 PM
Austin, I'm grateful for your kind words about my team and the effort we put in to ensure everything went smoothly. It's nice to know that our dedication made a positive impact, and I truly appreciate your recommendation.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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