Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Sam had great communication and was super helpful to my clients who were first-time home buyers.
Reply from Sam Brock
September 21st, 2026 07:38 PM
Thank you, Angela! Helping first-time buyers is always rewarding, and I appreciate the trust you placed in me to help guide them through the process.
Kellie was fantastic to work with from start to finish. She made the entire process smooth, was always responsive, and kept everything moving on schedule. Kellie was very knowledgeable and dependable.
Reply from Kellie Buchanan
September 21st, 2026 01:04 PM
Brian, thank you for your kind words. I'm pleased to know that you found the process smooth and that my responsiveness and knowledge were helpful. Working with Highlands Residential Mortgage, Ltd. allows me to ensure everything stays on track...
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Great communication
Reply from Tracy Chairez
September 17th, 2026 05:06 PM
Bailey, I appreciate your feedback on my communication skills. It's important to me that clients have a positive experience, and I'm glad I could assist you at Highlands Residential Mortgage, Ltd.
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Luke and Cyndi took the time to answer our questions in ways that made sense when it came to explaining the home loan and VA loans process and helped make the whole experience of purchasing our first home painless.
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Luke and Cyndi took the time to fully explain the ins and outs of the loan process and helped us navigate the additional steps with the VA, and were always available to answer our questions in ways that made sense.
Reply from Luke Hamlett
September 16th, 2026 03:49 PM
I'm happy to hear that you and Cyndi were able to guide you through the loan process and assist with the additional steps related to the VA, Linsie. At Highlands Residential Mortgage, Ltd., making sure our clients understand each step is a...
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The seamless process and constant communication
Reply from Luke Hamlett
September 16th, 2026 02:29 PM
I'm pleased to know that the seamless process and constant communication stood out to you, Kevin. At Highlands Residential Mortgage, Ltd., ensuring a smooth experience is always a priority.
Great communication and follow up
Reply from Cherie Pheiffer
September 16th, 2026 03:22 PM
I'm grateful for your kind words, Emmanouil. It's wonderful to know that the communication and follow-up met your expectations at Highlands Residential Mortgage, Ltd.
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We needed a quick closing and Rob was able to get it done and it was a very smooth transaction!
Reply from Rob Rothrock
September 15th, 2026 03:18 PM
Keith, I'm pleased to hear that the closing process was smooth and met your timeline. At Highlands Residential Mortgage, Ltd., we strive to provide efficient and seamless transactions for our clients.
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Rob made it great! Very easy to work with and always so pleasant.
Reply from Rob Rothrock
September 14th, 2026 01:32 PM
James, I'm thankful for your kind words. It's great to hear that you found working with me easy and pleasant.
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Luke Hamlett has received a review with 5 star rating from Dvyoso J
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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