Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
was super communicative and answered all of our questions. As first time homebuyers, it was nice to have somebody who is so open and made the process so easy.
Reply from Lauren Stamper | The Tish Ashley Te...
May 8th, 2026 02:08 PM
Kourtney, I'm pleased to hear that you found the communication helpful and that I could make the process easy for you as a first-time homebuyer. Your kind words are truly appreciated. If you have any more questions in the future, please don't...
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Rob was always readily available to speak when I had questions. Whether it was late at night on the weekdays or on the weekends. With it being our first home purchase we had so many questions and Rob did a great job of answering and explaining...
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Reply from Owner
May 9th, 2026 03:52 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Rob is an amazing lender and is a vital part of my real estate business. He goes above and beyond to ensure my clients are happy and that my deals close successfully. 10/10 recommend!
Reply from Owner
May 9th, 2026 03:51 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
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Rick walked us through every step of the process. He answered all of our unending questions and broke things down for us until we understood what was happening. Rick really made us feel like family. We trust him wholeheartedly with our home...
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Reply from Rick Oaks
May 4th, 2026 07:16 PM
I appreciate your trust and kind words, Alexandria. I'm pleased to hear that you felt supported and understood throughout the home buying process. Making you feel like family is important to me, and I'm glad I could help answer all your questions....
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Rob went above and beyond to get the deal across the finish line. I can't even say enough good things about working with him. He will definitely be my go-to lender for all future transactions. I am so grateful for Rob. His communication is...
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Reply from Rob Rothrock
May 4th, 2026 06:37 PM
Thanks for sharing your feedback…your recommendation means a lot to us!
Tracy offered her honest opinion on rates and we needed a quick close and she delivered again in 2 weeks. Crazy good service. Would recommend her to all my family & friends
Reply from Tracy Chairez
May 7th, 2026 05:49 PM
Robert, I'm grateful for your kind words about my service. It's appreciated to know that I could assist with a quick close and provide helpful insights on rates. Your recommendation to family and friends is greatly appreciated.
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How do I even begin putting into words how thankful we are for Rob? What we went through during this loan process was incredibly stressful, exhausting, and at times felt almost impossible, but Rob never once let us feel like we were alone in...
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Reply from Owner
May 4th, 2026 06:39 PM
Thanks for taking the time to share your experience...our team LOVES crushing it for our clients!
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How do I even begin? Our experience with Rob was nothing short of exceptional. From start to finish, he went above and beyond in every single aspect of the loan process. This was not an easy transaction by any means, yet Rob remained steady,...
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Reply from Rob Rothrock
May 4th, 2026 06:39 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
We had a great experience working with our lender. They were responsive, knowledgeable, and made the entire process feel smooth and stress-free. Communication was clear every step of the way, and they were always available to answer questions...
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Reply from Lauren Stamper | The Tish Ashley Te...
May 5th, 2026 07:41 PM
Lindsey, I'm glad to hear that you had a great experience with our team. It's appreciated to know that our communication and responsiveness made the process smooth and stress-free for you. Thank you for your recommendation!
The team was knowledgeable on the mortgage process and worked quickly to make sure my del came together. If we hit a snag, thay had a solution timely. Communicated very well thoeigh the process.
Reply from Lauren Stamper | The Tish Ashley Te...
May 5th, 2026 03:50 PM
Kyle, thank you for sharing your experience. I'm pleased to hear that the team was knowledgeable and efficient in ensuring your deal came together smoothly. It's great to know we communicated effectively and provided solutions when needed....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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