

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Effortless
Reply from David Starkey
May 27th, 2026 05:31 PM
Thanks Terry! It was great working with you and your family.
Sam is great. He stayed in constant communication and gave great advice.
Reply from Sam Brock
May 4th, 2026 02:01 PM
I'm pleased to know that you appreciated the communication and advice, Regina. If there's anything else I can assist you with, please don't hesitate to reach out.
Molly and her team were thorough and efficient making sure all avenues were covered to ensure the best available rate and smooth process!
Reply from Molly Acosta
May 4th, 2026 01:36 PM
Traci, I'm glad to hear that you found the thoroughness and efficiency of my team helpful in securing the best available rate. Ensuring a smooth process is always a priority for us. If you have any further questions or need assistance, please...
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Luke was very thorough throughout the entire home buying process, his expertise and knowledge is invaluable.
I would highly recommend him when purchasing a home.
Reply from Luke Hamlett
May 1st, 2026 02:22 PM
Thank you for your kind words, Natalie. I'm happy to hear that you found my expertise and knowledge invaluable during your home buying process. Your recommendation means a lot to me. If you have any further questions or need assistance, please...
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Everyone that worked on this
Reply from Lauren Stamper | The Tish Ashley Te...
May 1st, 2026 12:48 PM
Jose, I appreciate your review and I'm glad to know that everyone involved met your expectations. If there's anything further you'd like to share about your experience, please feel free to reach out.
Tracy was amazing and extremely communicative.
Reply from Tracy Chairez
April 30th, 2026 12:50 PM
I'm pleased to hear that you found my communication helpful, Jolie. If there's anything more you need assistance with, please feel free to reach out.
was amazing! Extremely helpful and communicative. I hope everyone in the home buying process gets to go through her. 10/10 experience
Reply from Tracy Chairez
April 30th, 2026 05:53 PM
Christopher, I'm happy to hear that you found my assistance helpful and communicative during your home buying process. Knowing that you had a 10/10 experience means a lot to me. If there's anything more I can do for you, don't hesitate to reach...
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I had an outstanding experience working with Rick Oaks throughout the home buying process. As a first-time homebuyer, I had a lot of questions, and he was consistently patient, knowledgeable, and responsive every step of the way. No matter...
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Reply from Rick Oaks
April 26th, 2026 10:55 PM
Thank you so much for your kind words, Christopher. I'm pleased to hear that I could make your first home buying experience smooth and manageable. It was important to me that you felt informed and confident throughout the process. If you ever...
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Luke and Cyndi did a great job of communicating, working in a timely fashion, and sticking with a very difficult job- they saved my client !
Reply from Luke Hamlett
April 29th, 2026 01:51 PM
I'm glad to hear that Cyndi and I were able to communicate effectively and work in a timely manner, Arielle. It's rewarding to know we could assist in saving your client despite the challenges. If you need any further assistance, please don't...
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This was my first time buying a home and you made the process very simple to understand and very quick.
Reply from Kelsey Acosta
April 29th, 2026 07:07 PM
Owen, I'm happy to know that I could help make your first home-buying experience simple and quick. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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