Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
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Rob made the first time home buying experience great! He helped us with every single question we have along the way, which just made us feel more confident about choosing him as our lender and about the whole purchase. He guided us through...
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Reply from Rob Rothrock
May 21st, 2026 06:39 PM
Clarissa, I'm grateful for your kind words and pleased to hear that I could help make your first home buying experience great. It's nice to know that my guidance and patience helped boost your confidence in the process. Thank you for your appreciated...
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Sam was absolutely amazing!! He answered every question we had, was attentive, and held communication throughout the entire process. We truly felt cared.
Reply from Sam Brock
May 21st, 2026 02:05 PM
I'm grateful for your kind words, Anais. It's nice to know that you felt cared for and found my communication and attentiveness helpful throughout the process. If you have any more questions or need assistance in the future, I'm here to help....
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Molly and her team were awesome! As a first time home buyer you have a ton of questions. Each question I had, Molly made sure to explain in great detail!
Reply from Molly Acosta
May 21st, 2026 06:18 PM
Amber, I'm pleased to hear that you felt supported during your first home buying experience. It's important to me to provide detailed explanations and address every question. If you have any more questions or need further assistance, feel free...
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never was dissa at any point. Kristen was great
Reply from Kristen Walther-Merkins
May 19th, 2026 04:47 PM
I'm grateful for your positive feedback, Derek. It's appreciated to know you had a good experience and weren't disappointed at any point. If there's anything else I can do for you, feel free to reach out.
Good communication
Reply from Lauren Stamper | The Tish Ashley Te...
May 19th, 2026 04:17 PM
Agha, I appreciate your feedback on the communication. I'm glad to know it met your expectations. If there's anything else I can assist you with, please feel free to reach out.
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Rob has always gone above and beyond for my clients. This transaction was no exception. Great work!!
Reply from Rob Rothrock
May 19th, 2026 03:15 PM
Marya, I appreciate your kind words and am glad to hear that I've been able to consistently support your clients. It's great to know that this transaction met your expectations as well. Thank you for your positive feedback!
Great communication, and efficient. Educates well.
works very fast and efficient! Great communication and education.
Reply from Kristen Walther-Merkins
May 15th, 2026 12:52 PM
Thank you for your kind words, Noel. I'm happy to know you found the communication and educational aspects of our work valuable. If you have any more questions or need further assistance, please let me know.
Excellent service and communication
Reply from Lauren Stamper | The Tish Ashley Te...
May 15th, 2026 02:11 PM
Tabby, I appreciate your kind words about the service and communication you received. It's great to know that you had a positive experience with us at Highlands Residential Mortgage, Ltd. If there's anything else you need, feel free to reach...
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He went above and beyond, always answering any questions or recommending someone to me who may have the answer. Gave me the best rate out the gate so no games being played. Would do business again when I buy another home.
Reply from Owner
May 9th, 2026 03:52 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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