Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
To say working with April and her team was a pleasure would be an unjust understatement. April and Andy were polite, assiduous and forthright throughout the loan process. The timeframe in which I sought to close was a lofty goal, but they were...
read more
for
Very open and understanding. She explained every step of the process as well as ensure that we were comfortable with the situation.
for
Marlon Kelly
This process felt so effortless thanks to the open communication and availability with Marlon! We were always given options, explained everything in depth, routinely checked on for doubts or questions, the list goes on. Undoubtedly the best...
read more
for
Jeff Pritchard
Jeff did a great job answering all of our questions and making sure we understood him! He also communicated quickly and effectively throughout the process. So thankful for Jeff!!
Very efficient process. Quick to respond to questions. Kristin and Bryan are great to work with.
Reply from Kristen Walther-Merkins
May 11th, 2023 08:31 PM
Jacquette, it was such a pleasure to get to know you and work with you on your home purchase! Congratulations
for
Detailed and timely reports and constant check-ins made the process less stressful and much easier.
for
Marlon Kelly
Dealing with with Mr Kelly was a wonderful experience. He was great at communicating and explaining everything. Being this was my first homebuying experience, he made sure we felt comfortable and informed every step during this process. I would...
read more
for
Marlon Kelly
Great customer service, relatable, and understanding.
The whole office staff is wonderful. They take the time to answer all my questions.
Reply from The Tish Ashley Team
November 3rd, 2023 05:06 PM
Thank you, Gail! Please let us know if you ever need anything in the future. Also, we'd love to assist if you know of anyone else who could benefit from our level of service!
for
Rick and Andy were awesome! Very informative, thorough, and professional!!!
Reply from Rick Oaks
November 7th, 2023 08:55 PM
Thank you so much!
1851–1860 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
