

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sam is always approachable, eager to help explain things, and very understanding. I valued his expertise throughout the entire loan process.
Sam did a great job of guiding Donna through the whole process.
April was updating me throughout the process.
April was ALWAYS available to answer my calls. If she didn't on rare occasion, she would ALWAYS call me back within the hour. This is a rarity in this profession and it was SO great to work with someone that was as concerned for our client...
read more
This is my second time using April as my lender. I really don’t think a better lender exists. Thank you April!
He was responsive and thorough
Bill, Felisa & the entire team were always friendly & professional and very accommodating to our unpredictable schedule. They were always willing to go the extra mile to help us in everyway they could
Reply from Bill Headrick
April 21st, 2023 02:10 PM
Thank you for the giving us the opportunity to shine by choosing us
to serve you and your family with your Mortgage financing Needs!
all aspects... docs, approval, processing, underwriting and closing... all was butter smooth! :)
Reply from Rob Rothrock
May 3rd, 2023 01:27 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
The overwhelming patience and care they provided is nothing I’ve ever experienced before. They helped us overcome many obstacles during the process. They were absolutely amazing! Thank you all so much!!!
Phil is very knowledgeable about his product , he has great follow up with the client and the agents.
Reply from Bill Headrick
April 18th, 2023 10:41 PM
Thank you Cassandra! It was a pleasure serving you and your customer!
1861–1870 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
![]()