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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
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Reviews from Web
  • C
    Claudia S C
    Sachse, TX
    Posted on May 2nd, 2023 06:16 PM
    April was knowledgeable about the products available, quick to communicate and happy to offer alternatives when problems arose. I feel she had my family's best interest in mind at all times.
  • for
    Jeff Pritchard
    Encompass
    J
    Jordan D
    Wylie, TX
    Posted on May 2nd, 2023 02:31 PM
    Prompt communication, multiple touch-points of communication (calls, texts, emails), patience with questions and submitting documentation, thorough explanations to answer questions with clarity and at a level we could understand, always kind...
    read more
  • for
    Jeff Pritchard
    Encompass
    B
    Brad M
    Wylie, TX
    Posted on May 1st, 2023 02:20 PM
    Jeff's communication and service to our clients, especially being first time home-buyers, was great and they really appreciated his help throughout the process! We know he will always take great care of our clients!
  • Y
    Yue H
    McKinney, TX
    Posted on May 1st, 2023 01:36 PM
    Respond to customer issues in a timely manner
  • K
    Kazeem R
    McKinney, TX
    Posted on May 1st, 2023 12:55 PM
    The teams was very professional and responsive.
  • D
    Darrel R
    Midlothian, TX
    Posted on May 1st, 2023 11:37 AM
    Communication
  • Encompass
    H
    Hiep L
    Carrollton, TX
    Posted on May 1st, 2023 11:32 AM
    Sam was very professional with great advices. He walked you through the whole process and was on top of everything. He communicated well and kept you informed. He also got back to you in a timely manner.
    Reply from Sam Brock
    May 1st, 2023 08:02 PM
    Thank you for the kind words, Mr. Le! It was a pleasure to work with you and the family again.
  • for
    Marlon Kelly
    Encompass
    V
    Victor A G
    Royse City, TX
    Posted on May 1st, 2023 04:40 AM
    The communication! Also the care and patience to explain, make sure we understood what’s going on. Marlon is the best!
  • for
    Marlon Kelly
    Encompass
    K
    Kenny K
    Royse City, TX
    Posted on April 30th, 2023 12:48 PM
    The team was on top of everything, explained each step so our clients felt confident in the process. Would definitely recommend clients to go through The Kelly Team for their financing needs.
  • M
    Michael M
    Crowley, TX
    Posted on April 30th, 2023 11:36 AM
    Made it very smoothe and easy they were very detailed and explained everything step by step
  • 1841–1850 of 8085
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.