

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
April was knowledgeable about the products available, quick to communicate and happy to offer alternatives when problems arose. I feel she had my family's best interest in mind at all times.
Prompt communication, multiple touch-points of communication (calls, texts, emails), patience with questions and submitting documentation, thorough explanations to answer questions with clarity and at a level we could understand, always kind...
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Jeff's communication and service to our clients, especially being first time home-buyers, was great and they really appreciated his help throughout the process! We know he will always take great care of our clients!
Respond to customer issues in a timely manner
The teams was very professional and responsive.
Communication
Sam was very professional with great advices. He walked you through the whole process and was on top of everything. He communicated well and kept you informed. He also got back to you in a timely manner.
Reply from Sam Brock
May 1st, 2023 08:02 PM
Thank you for the kind words, Mr. Le! It was a pleasure to work with you and the family again.
The communication! Also the care and patience to explain, make sure we understood what’s going on. Marlon is the best!
The team was on top of everything, explained each step so our clients felt confident in the process. Would definitely recommend clients to go through The Kelly Team for their financing needs.
Made it very smoothe and easy they were very detailed and explained everything step by step
1841–1850 of 8085
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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