

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Luke was amazing to work with! He consistently kept us updated, provided great detailed information, and was always available and happy to answer our questions.
Reply from Luke Hamlett
June 29th, 2026 12:47 PM
Thank you for your kind words, Thai. I'm pleased to know that you appreciated the detailed information and updates I provided. Being available to answer your questions was my pleasure. If there's anything else you need, feel free to reach out....
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What made the experience GREAT was the excellent communication, professionalism, and smooth process from start to finish. I felt informed every step of the way, and any questions or concerns were addressed promptly. Your dedication to providing...
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Reply from Rob Rothrock
June 26th, 2026 01:14 PM
Mesaynish, I'm glad to hear that you had such a positive experience and that my communication and professionalism stood out to you. It's great to know that you felt informed and supported throughout the process. Thank you for your kind words...
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The organization of the process, the communication of the documents needed and the friendliness of the team were all exceptional.
Reply from Lauren Stamper | The Tish Ashley Te...
June 26th, 2026 04:39 PM
Scott, I appreciate your kind words about the organization, communication, and friendliness of our team. It’s great to know that you had a positive experience with us. Thank you for sharing your feedback!
They were so helpful, knowledgeable and kind throug this entire process.
Reply from Lauren Stamper | The Tish Ashley Te...
June 25th, 2026 01:34 PM
Shelby, I'm glad to hear that you found the process helpful and knowledgeable. Thank you for your kind words!
Molly did great, keeping us in the loop every step of the way. My buyer is very thorough and detail-oriented, and Molly was able to provide him with all the clarity he needed to get to the finish line.
Reply from Molly Acosta
June 25th, 2026 04:21 PM
Daniel, I'm grateful for your kind words and happy to know that I could provide clarity and keep you informed throughout the process. It's important to me to meet the needs of both you and your buyer. If there's anything else you require, please...
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I appreciate that Lauren keeps me in the loop throughout the process, and she is available for any questions I have.
Reply from Lauren Stamper | The Tish Ashley Te...
June 23rd, 2026 01:32 PM
Laci, I'm pleased to know that you felt well-informed throughout the process and that I could be available to answer your questions. Thank you for sharing your experience!
Quick and efficient
Reply from Molly Acosta
June 22nd, 2026 04:38 PM
LaDarion, I appreciate your feedback and am glad to hear you found the process quick and efficient. If there's anything more I can do to enhance your experience, please feel free to let me know.
Lauren and her team always make the process easy and seamless. I believe this is the 3rd if not 4th time I've worked on a refi with Lauren and she will be the go-to until the day my house is fully paid for!
Reply from Lauren Stamper | The Tish Ashley Te...
June 18th, 2026 03:47 PM
Christi, I'm grateful for your continued trust and kind words. It's wonderful to hear that the process has been easy and seamless for you each time. I'm here whenever you need assistance in the future!
Rob and team did an outstanding job communicating with me, understanding my family's needs, and helping us cross the finish line. We sincerely appreciate the dedication to achieving our goals and helping us move in to our new home! - Jesse...
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Reply from Owner
August 15th, 2026 06:19 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
Lauren and her team were amazing . great at communicating through the whole process . and she was great at talking through the mortgage options.
Reply from Lauren Stamper | The Tish Ashley Te...
June 18th, 2026 12:41 PM
Lauren, I'm grateful for your kind words and pleased that you found our communication helpful throughout the process. It's great to know that discussing mortgage options was beneficial for you. If you have any further questions or need assistance,...
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161–170 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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