Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Sam was excellent in all his roles! He was communicative, friendly, and plain-spoken about what he needed from us to make the lending process smooth for everyone. I wouldn't hesitate to recommend him and the Highlands team for anyone seeking...
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Reply from Sam Brock
July 23rd, 2026 06:01 PM
I'm grateful for your kind words, James. It's great to know that my communication and straightforward approach were beneficial in making the lending process smooth for you. Thank you for recommending me and the Highlands team. If you ever need...
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Lauren communicated everything exceptionally well, and I’m confident she secured the best rate we qualified for. The process kicked off quickly while we were still on vacation, yet she managed everything remotely without missing a beat. From...
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Reply from Lauren Stamper | The Tish Ashley Te...
July 21st, 2026 01:04 PM
Ricky, I'm glad to hear that you felt confident in the process and that the communication was exceptional. It's great to know that even while on vacation, everything moved smoothly towards closing. Having my husband inspect the roof and securing...
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Rob went above and beyond to make sure we got the best value and worked closely with our agent to ensure an extremely smooth and seamless closing. Very helpful in answering all our questions. it was truly a pleasure working with Rob and his...
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Reply from Rob Rothrock
July 20th, 2026 05:45 PM
Marcel, I appreciate your kind words and am glad to hear that you had a smooth and seamless closing experience. It was truly a pleasure working with you and your agent to ensure everything went smoothly. Thank you for trusting me with your...
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Great communication.
Friendly
Made the process easier than expected.
Reply from April Myrick
July 20th, 2026 03:33 PM
Esteban, I'm glad to hear that you found the communication great and the process easier than expected. Your positive feedback about my friendliness is much appreciated. If there's anything else I can assist you with, please don't hesitate to...
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Thank you for helping us in our home buying process! We are especially Impressed with your quick and effective communication, friendly Service, and extensive Knowledge to not only find us a great rate, but close on time and work with all necessary...
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Reply from Rob Rothrock
July 20th, 2026 12:41 PM
Shannon, I'm grateful for your kind feedback and pleased to hear that my communication and knowledge met your expectations. It was great working with you to secure a good rate and ensure a timely closing. Thank you for choosing me to assist...
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Luke and Cyndi Hamlett at Highlands Mortgage are incredible to work with. They made the entire process so efficient and pleasant. Their communication and promptness were excellent! I highly recommend working with them.
Reply from Owner
August 7th, 2026 11:18 PM
Thank you so much for the kind words and recommendation! Cyndi and I truly appreciate your trust and are so glad we could make the process smooth and enjoyable. It was a pleasure working with you!
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Luke and Cyndi are very prompt, communicative, and friendly. It was such a pleasant experience. The online portal is efficient and user-friendly. Luke has worked with my sister and my daughter in the past - we will definitely recommend Luke...
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Reply from Luke Hamlett
July 20th, 2026 05:58 PM
Thank you for sharing your positive experience, Candace. I'm pleased to hear that you found our communication and the online portal helpful. It's wonderful to know that I've had the opportunity to work with your family before, and I truly appreciate...
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Tracy was sweet, with a very open communication, explaining every details, patient and easy to get hold of when you need her. She taillored the calculations to accomodate our budget where other lenders struggled.
Reply from Tracy Chairez
July 20th, 2026 05:51 PM
La, I'm grateful for your kind words about my communication and patience. It's wonderful to hear that I could tailor the calculations to fit your budget effectively. If you need further assistance, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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