

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Easy process, great communication and collaboration! Thanks for all your help
Reply from Lauren Stamper | The Tish Ashley Te...
July 27th, 2026 01:53 PM
Adam, I appreciate your kind words about the easy process and great communication. I'm happy to have been able to assist you and collaborate effectively. Thank you for sharing your experience!
April is amazing at her job and what she does!
Reply from April Myrick
July 27th, 2026 03:21 PM
Madelyn, I appreciate your kind words about my work. I'm glad to know you had a positive experience. If there's anything else you need, feel free to reach out.
April Myrick truly helped us with every step and part of our homebuying journey! She was consistently available to discuss questions, and helped us understand so much as first time homebuyers! We are so incredibly grateful to have her recommended...
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Reply from April Myrick
July 27th, 2026 02:56 PM
Katherinne, I'm pleased to know that I could assist you throughout your homebuying journey and that my availability was helpful for you as first-time buyers. Your gratitude means a lot to me, and I'm glad I could be part of making this milestone...
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Lauren and Emily were available to answer all my questions quickly. And as a first time homebuyer, I had lots of questions!
Reply from Lauren Stamper | The Tish Ashley Te...
July 24th, 2026 05:03 PM
Dana, I'm grateful that you found both Emily and me available to answer all your questions swiftly. As a first-time homebuyer, having lots of questions is natural, and I'm happy we could assist you throughout the process. Thank you for sharing...
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Lauren was always accesible and able to answer any questions we had!
Reply from Lauren Stamper | The Tish Ashley Te...
July 24th, 2026 01:30 PM
Morgan, I'm pleased to hear that I was able to be accessible and answer all your questions. Thank you for sharing your positive experience with me.
Kristen Walther-Merkins saved a deal for my buyer clients about nine (9) days before closing, stepping in after another lender failed to secure final approval for my clients. No hiccups or surprises, just a clean close. The seller's agent put...
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Reply from Owner
July 22nd, 2026 07:51 PM
Taylor I welcome any opportunity and so glad that I was able to work with your buyers. It was such a pleasure and grateful I had a solution for them to buy their first home in Wylie, Texas. Anytime you need me I'm here. Let's do it again -...
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I'm a real estate agent, and Kristen saved the deal, in limited time before closing, for one of my buyer clients. She was wonderful to work with, and even the seller's agent commented on how great Kristen was.
Reply from Kristen Walther-Merkins
July 23rd, 2026 05:11 PM
I'm grateful for your kind words, Taylor. It's wonderful to know that I could help save the deal for your client and make the process smooth. If there's anything else I can assist with in the future, please don't hesitate to reach out.
Molly is always a pleasure to work with. This was my 3rd loan with her and if there's a 4th, I'll be calling her. She goes above and beyond to help .
Reply from Molly Acosta
July 23rd, 2026 03:37 PM
Mark, I truly appreciate your kind words and am pleased to hear that you found working with me a pleasure. It's wonderful to know you've trusted me with your loans multiple times and that you'd consider reaching out for a fourth. If there's...
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The loan application process is very smooth. It takes only a few days from application to approval and closing.
Reply from Kristen Walther-Merkins
July 23rd, 2026 02:53 PM
I'm happy to hear that the loan application process was smooth and efficient, Bowen. If you have any more questions or need further assistance, please feel free to reach out.
I've worked with Sam now 12 years. He *is* my list for mortgage brokers. He's repsonsive, helpful, and has the heart of a teacher. He's done great work not only for my clients, but also my family, friends, and my own personal mortgage needs....
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Reply from Sam Brock
July 23rd, 2026 02:51 PM
Thank you so much for your trust and support over the past 12 years, Andrew. I'm pleased to have been able to assist with both your personal and professional mortgage needs. It's wonderful to hear that my approach resonates with you and those...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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