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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
2%
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Reviews from Web
  • A
    Adam P L
    Fort Worth, TX
    Posted on July 23rd, 2026 01:17 PM
    Easy process, great communication and collaboration! Thanks for all your help
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 27th, 2026 01:53 PM
    Adam, I appreciate your kind words about the easy process and great communication. I'm happy to have been able to assist you and collaborate effectively. Thank you for sharing your experience!
  • M
    Madelyn S
    Burleson, TX
    Posted on July 23rd, 2026 12:12 PM
    April is amazing at her job and what she does!
    Reply from April Myrick
    July 27th, 2026 03:21 PM
    Madelyn, I appreciate your kind words about my work. I'm glad to know you had a positive experience. If there's anything else you need, feel free to reach out.
  • K
    Katherinne L K
    Burleson, TX
    Posted on July 21st, 2026 10:28 PM
    April Myrick truly helped us with every step and part of our homebuying journey! She was consistently available to discuss questions, and helped us understand so much as first time homebuyers! We are so incredibly grateful to have her recommended...
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    Reply from April Myrick
    July 27th, 2026 02:56 PM
    Katherinne, I'm pleased to know that I could assist you throughout your homebuying journey and that my availability was helpful for you as first-time buyers. Your gratitude means a lot to me, and I'm glad I could be part of making this milestone...
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  • D
    Dana S
    Dallas, TX
    Posted on July 21st, 2026 05:02 PM
    Lauren and Emily were available to answer all my questions quickly. And as a first time homebuyer, I had lots of questions!
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 24th, 2026 05:03 PM
    Dana, I'm grateful that you found both Emily and me available to answer all your questions swiftly. As a first-time homebuyer, having lots of questions is natural, and I'm happy we could assist you throughout the process. Thank you for sharing...
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  • M
    Morgan C
    Celina, TX
    Posted on July 21st, 2026 01:29 PM
    Lauren was always accesible and able to answer any questions we had!
    Reply from Lauren Stamper | The Tish Ashley Te...
    July 24th, 2026 01:30 PM
    Morgan, I'm pleased to hear that I was able to be accessible and answer all your questions. Thank you for sharing your positive experience with me.
  • T
    Taylor M
    Posted on July 20th, 2026 05:23 PM
    Kristen Walther-Merkins saved a deal for my buyer clients about nine (9) days before closing, stepping in after another lender failed to secure final approval for my clients. No hiccups or surprises, just a clean close. The seller's agent put...
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    Reply from Owner
    July 22nd, 2026 07:51 PM
    Taylor I welcome any opportunity and so glad that I was able to work with your buyers. It was such a pleasure and grateful I had a solution for them to buy their first home in Wylie, Texas. Anytime you need me I'm here. Let's do it again -...
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  • T
    Taylor M
    Wylie, TX
    Posted on July 20th, 2026 05:10 PM
    I'm a real estate agent, and Kristen saved the deal, in limited time before closing, for one of my buyer clients. She was wonderful to work with, and even the seller's agent commented on how great Kristen was.
    Reply from Kristen Walther-Merkins
    July 23rd, 2026 05:11 PM
    I'm grateful for your kind words, Taylor. It's wonderful to know that I could help save the deal for your client and make the process smooth. If there's anything else I can assist with in the future, please don't hesitate to reach out.
  • M
    Mark W
    Whitesboro, TX
    Posted on July 20th, 2026 03:36 PM
    Molly is always a pleasure to work with. This was my 3rd loan with her and if there's a 4th, I'll be calling her. She goes above and beyond to help .
    Reply from Molly Acosta
    July 23rd, 2026 03:37 PM
    Mark, I truly appreciate your kind words and am pleased to hear that you found working with me a pleasure. It's wonderful to know you've trusted me with your loans multiple times and that you'd consider reaching out for a fourth. If there's...
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  • B
    Bowen L
    Wylie, TX
    Posted on July 20th, 2026 02:53 PM
    The loan application process is very smooth. It takes only a few days from application to approval and closing.
    Reply from Kristen Walther-Merkins
    July 23rd, 2026 02:53 PM
    I'm happy to hear that the loan application process was smooth and efficient, Bowen. If you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
    A
    Andrew W
    Dallas, TX
    Posted on July 20th, 2026 02:51 PM
    I've worked with Sam now 12 years. He *is* my list for mortgage brokers. He's repsonsive, helpful, and has the heart of a teacher. He's done great work not only for my clients, but also my family, friends, and my own personal mortgage needs....
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    Reply from Sam Brock
    July 23rd, 2026 02:51 PM
    Thank you so much for your trust and support over the past 12 years, Andrew. I'm pleased to have been able to assist with both your personal and professional mortgage needs. It's wonderful to hear that my approach resonates with you and those...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.