Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Your communication was effectively.
Reply from Tracy Chairez
July 20th, 2026 07:39 PM
Serge, I appreciate your feedback on my communication. It's nice to know that it was effective for you. If there's anything more I can assist with, please feel free to reach out.
for
Attention to detail, availability to answer questions, went above and beyond to help with the appraisal process
Reply from Luke Hamlett
July 20th, 2026 06:11 PM
I'm grateful for your thoughtful review, Armando. It's nice to hear that my attention to detail and availability made a positive impact on your experience. Assisting with the appraisal process was important to me, and I'm happy it was helpful...
read more
for
Combination of professionalism , knowledgeable and great communication skills make Rob exceptionally different than few other loan officer I have worked with in the past. Highly recommend Rob to anyone who plans to get mortgage loan. Well done...
read more
Reply from Rob Rothrock
July 20th, 2026 05:02 PM
Heidi, I appreciate your kind words and recommendation. I'm glad to hear that my professionalism, knowledge, and communication skills stood out to you. Thank you for trusting me with your mortgage needs!
for
The process was really smooth thanks to Luke and Cyndi! They were communicative, explained everything i had questions about. I appreciate their help with making everything smooth for me !
Reply from Luke Hamlett
July 20th, 2026 01:46 PM
I'm glad to hear that the process went smoothly for you, Damarees. It's great to know that Cyndi and I were able to address your questions effectively. Thank you for your kind words, and if there's anything more you need, feel free to reach...
read more
Lauren's entire team was Superb and very knowledgeable!
Reply from Lauren Stamper | The Tish Ashley Te...
July 17th, 2026 02:57 PM
Andrea, I'm pleased to hear that you found my team superb and knowledgeable. Thank you for your kind words and for sharing your positive experience with us.
for
Rob was such an incredible person to work with! He made sure my wife and I were comfortable and informed at every step in our home buying. He was extremely attentive to any questions and comments as well as supportive through the entire process...
read more
Reply from Owner
August 15th, 2026 06:18 PM
Thanks for the awesome review...our clients’ happiness means everything!
for
Rob was extreme pleasant to work with throughout our homebuying process. He was very attentive and supportive to each and every question, even the silly ones, and make sure that we were informed and comfortable with every step in the process....
read more
Reply from Rob Rothrock
July 16th, 2026 12:53 PM
Nicholas, I'm grateful for your kind words and glad to hear that you felt informed and comfortable throughout your homebuying process. It was my pleasure to support you and address all your questions. Thank you for recommending me!
for
He is very knowledgeable and does everything right on time.
He is very accurate with numbers from start to end and he is pleasant to talk to.
I do recommend him to anyone.
Reply from Owner
August 15th, 2026 06:17 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
for
He answered all the questions smoothly, and I finished the loan without any stress.
Reply from Rob Rothrock
July 16th, 2026 12:47 PM
Mohammad, I'm pleased to hear that you felt the process was smooth and stress-free. Thank you for sharing your experience!
171–180 of 8150
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
