Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Lauren and team were great for my first time homebuyuing experience
Reply from Lauren Stamper | The Tish Ashley Te...
August 3rd, 2026 03:14 PM
Henry, I'm pleased to hear that Lauren and the team made your first-time homebuying experience great. Thank you for sharing your positive feedback with us at Highlands Residential Mortgage.
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First time buyer here and Molly was super helpful through out the entire purchasing process. it's a bit nerve wrecking as first time buyers but she happily answered all our questions (and we had a lot) with her professional opinion and really...
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Reply from Molly Acosta
July 31st, 2026 12:55 PM
Alyssa, I'm grateful for your kind words and happy to hear that I could help make your first home buying experience less nerve-wracking. It's important to me that you felt supported and well-informed throughout the process. If there's anything...
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Very professional and pro-active staff.
Reply from Lauren Stamper | The Tish Ashley Te...
July 30th, 2026 06:08 PM
Valerie, I appreciate your kind words about our professional and proactive staff. Thank you for taking the time to share your positive experience with us at Highlands Residential Mortgage.
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The transactino went smothly
Reply from Luke Hamlett
July 30th, 2026 05:36 PM
I'm glad to hear that the transaction went smoothly, Rebecca. If there's anything else you need or any questions you have, please feel free to reach out.
Everyone was super kind and communicative, it made the process very easy.
Reply from Lauren Stamper | The Tish Ashley Te...
July 30th, 2026 02:02 PM
Erin, I'm glad you found everyone kind and communicative, making the process easy for you. Thank you for your kind words and for sharing your experience with us.
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Excellent communication and explanations
Reply from Molly Acosta
July 30th, 2026 01:11 PM
Kelly, I'm thankful for your kind words about my communication and explanations. It's important to me that you feel informed throughout the process. If there's anything more you need, please let me know.
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Luke was so helpful in working quickly and explaining everything to us as first time homeowners! I never felt like a burden or inconveneince even though I had plenty of questions. He also gave us great advice!
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Reply from Luke Hamlett
July 29th, 2026 01:50 PM
I'm pleased to hear that my assistance was helpful to you, Brooke, especially as first-time homeowners. It's important to me that you felt comfortable asking questions and found the advice valuable. If there's anything else you need, please...
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I appreciate how accessible Luke was, and how he kept in touch with me as the buyers' agent throughout the entire process. Thank you, Luke!
Reply from Luke Hamlett
July 29th, 2026 04:13 PM
I'm thankful for your kind words, Stacey. It's important to me to stay accessible and maintain good communication throughout the process. If there's anything else you need, please feel free to reach out.
tracee, you were great at communicating and taking my calls and other realtors calls promptly. Thank you so much.
Reply from Tracy Chairez
July 28th, 2026 05:40 PM
Charisse, I'm thankful for your kind words. It's great to hear that my communication and responsiveness met your needs. If you have any more questions or need assistance, feel free to reach out.
Tracy was very accommodating and answered all of frivolous questions with a smile (could hear it in her responses).
Reply from Tracy Chairez
July 28th, 2026 04:11 PM
Lorenzo, I'm happy to know that you felt accommodated and that I could answer your questions in a way that made you feel at ease. Your feedback is appreciated, and I'm here if you have any more questions.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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