Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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You knew the ways to get best interest rates, along with any specials deals. Explained everything where we understood the process. Always able to get a hold of you for any matter. You had a plan B if something went wrong. Thanks so much Rob!!!...
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Reply from Rob Rothrock
August 10th, 2026 02:42 PM
Vicky, I appreciate your kind words and am glad I could assist in securing the best interest rates for you. It's important to me that you understood the process and felt supported throughout. Thank you for trusting me with your mortgage needs!...
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Kristen Walther has received a review with 5 star rating from Miguel M (
got the best advice possible for my need and situation , have me di options ad advice on what was best for me and explained every process step by step!!! Thank you for all your help.
Reply from Kristen Walther-Merkins
August 10th, 2026 12:39 PM
I'm glad to hear that you found the advice and options helpful, Miguel. It's important to me that every step of the process is clear and supportive for your needs. Thank you for sharing your experience, and feel free to reach out if you need...
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Clay made it great
Reply from Clay Payne
August 10th, 2026 05:23 PM
I'm pleased to know that your experience was great, Jonathan. If there's anything else you need or wish to discuss, please feel free to reach out to me.
Another client another succesful and worry free application to funding process.
Reply from Lauren Stamper | The Tish Ashley Te...
August 10th, 2026 06:22 PM
Jhon, I'm glad to hear that you had a successful and worry-free experience with your application and funding process. Thank you for choosing us at Highlands Residential Mortgage.
Lauren and her team did a fabulous job and made this process a great experience for me!
Reply from Lauren Stamper | The Tish Ashley Te...
August 10th, 2026 12:51 PM
Amanda, I'm grateful for your kind words about Lauren and her team. It's wonderful to know they made the process a great experience for you. Thank you for sharing your positive feedback with us at Highlands Residential Mortgage.
Tracy and her team were very professional and made it smooth throughout the whole process.
Reply from Tracy Chairez
August 5th, 2026 12:57 PM
Mykayla, I appreciate your kind words. I'm glad to hear that you found the process smooth and professional. If you have any more questions or need further assistance, please feel free to reach out.
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We love the Highlands Mortgage team! Luke made the process educational and easy to navigate. We are extremely happy with our choice to go with this team.
Reply from Owner
August 7th, 2026 02:59 PM
We were incredibly honored to assist you with your home financing. You and Brooke made this process easy. you were both quick to respond, provide documents, and made timely decisions. Please don't ever hesitate to reach out with any questions...
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Luke and Cyndi were extremely wonderful to work with! They led with education and made the process as seemless as possible. I could not have asked for a better team. My wife and I were intimidated by this process coming in, but the Highlands...
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Reply from Luke Hamlett
August 4th, 2026 07:13 PM
Thank you for sharing your experience, Matthew. I'm glad that Cyndi and I could make the process educational and seamless for you and your wife. It's wonderful to hear that you're enjoying your new home. If you have any further questions or...
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Great loan officer who cares about educating clients and helping them chose the best financial options for their personal finance picture.
Reply from Tracy Chairez
August 3rd, 2026 08:26 PM
Brittany, I'm grateful for your kind words. It's good to hear that my efforts in educating and assisting with financial options were helpful for you. If you have any further questions or need guidance, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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